Financial Service Representative (Contract)

Were Vancity a member-owned credit union built on the principles of inclusion and social justice. Since 1946 our relentless commitment to these values has helped us challenge the status quo and break down barriers. Weve made bold commitments to become net-zero by 2040 across all mortgages and loans and were actively pursuing strategies in Indigenous banking and financial resilience for our members.
As the largest private sector Living Wage Employer in Canada were proud to be consistently recognized as one of the countrys Top Employers. Your Role in Supporting Our Members:
As a Finan cial Services Representative you will build relationships by learning more about our members while assisting them with their banking transactions. This is a Part-time Temporary role based at our Port Moody Community Branch (Branch 52) and will report directly to the Assistant Branch Manager.

Performing member transactions consistent with established standards so that a high level of quality service delivery is achieved
Applying branch service standards policies procedures and controls to meet compliance requirements and mitigate risk
Fully leverage and utilize the technical systems available so that the service experience for the member is efficient and seamless

A High School Diploma and/or equivalent
working experience interacting with people and businesses in a professional capacity with excellent customer service skills
This role offers a starting salary of $26.35 per hour as per the collective agreement. Base pay offered may vary depending on factors such as relevant qualifications skills previous experience and internal equity. A career at Vancity is more than just a job youre joining a tradition of change-makers who are creating lasting change for our communities. Living Wage Employer : Were the largest private-sector Living Wage Employer in Canada and consistently ranked among Canadas Top Employers.
Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation : New employees start with 3-4 weeks of vacation per year with additional days earned over time.
Extra Stat Holidays : In addition to BCs 11 statutory holidays we offer 2 extra days plus care days for personal or family illness.
Immediate Health Coverage : Health and dental benefits begin on your hire date with three levels of coverage to choose from.
Defined Benefit Pension : Our retirement plan provides a guaranteed income for life recognizing that retirement looks different for everyone.

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

At Vancity were committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent understand and respond to our community needs and deliver on our member experience.
If you require any accommodations or support at any stage of the recruitment process (including the application stage) we encourage you to let us know by contacting our Talent Acquisition team at Were here to work with you to ensure your needs are met promptly and effectively.