Assistant Store Leader - Sales

Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

Here, your work and ideas will contribute to building a flourishing organization. An employer that’s involved in the community

Teamwork and ongoing training

A comprehensive training program for all new hires

Become an essential part of the Rona team, and lead the activities related to key departments such as appliances and kitchen. You will have the opportunity to develop a professional team, optimize sales and customer service, and play a central role in the success of our store. Your expertise will help us deliver outstanding customer service and achieve ambitious targets, while providing a stimulating and rewarding environment for your career.

Manage all inventory, merchandising, sales and customer service activities in departments such as Appliances, Cabinets, Flooring, Millwork, Home Décor and Paint

Ensure a professional sales staff is always in place to drive and achieve business goals

Model the behaviors that are needed to deliver SMART customer service, maintain an in-stock position, and keep the store clean and safe for customers

Identify gaps in the sales process as well as opportunities by analyzing reports, observing sales interactions, role-playing and considering other feedback channels to create specific action plans to improve sales and margin performance

Collaborate with various members of the management team and all store personnel to ensure that everyone plays their part in managing the daily sales pipeline; ensure that Sales Associates properly manage and take full advantage of bids, leads, estimates, proposals and customer interactions

Other related tasks to ensure the store runs smoothly

3 years of experience leading associates in a retail environment

• 1 year of experience managing a successful sales team directly related to retail, business to business, outside sales, or consumer service industry
• Knowledge of products such as flooring, cabinets, or appliances
• Strong working knowledge of Microsoft Office Suite
• If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.