Operations Manager - Alternance H/F

The Office of Apprenticeship drives operational excellence across SAITs apprenticeship programs. Join a team dedicated to collaborating with industry government and other post secondaries to meet the demand for skilled professionals and enhance the student experience.
120000 - $139000 Placement within the range is typically based upon a review of skills experience and internal equity.
4 Weeks Vacation / 14 Flex Days per year
As a key leader in our Office of Apprenticeship you will drive operational excellence powering high quality training experiences across five schools spanning 27 trades here at SAIT. This role blends strategic oversight with hands on problem solving ensuring our programs run smoothly meet regulatory requirements and support student success across the province.
The Operations Manager is accountable for the day-to-day operational execution and portfolio management of SAITs apprenticeship ecosystem. Reporting to the Director Office of Apprenticeship this role owns portfolio-level and program-level apprenticeship processes ensuring consistent execution operational excellence and exceptional student experience across all schools.
This role requires mastery of apprenticeship administration ability to coordinate across a matrixed organization and skill in balancing competing priorities from schools students industry and government. The Operations Manager serves as the operational backbone of the Office translating strategic priorities into executable plans managing capacity fiscal resources and ensuring portfolio health through proactive monitoring and intervention.
Oversee end to end apprenticeship operations such as seat management progression pathways compliance and cross school coordination
Make informed decisions on priorities resource allocation and portfolio level challenges using data to guide action and maintain operational health
Working with leadership youll help shape funding proposals that align with future needs and strategic priorities
Identify systemic challenges collaborate with partners in Continuous Improvement and ensure processes are practical consistent and well adopted across schools
Own key apprenticeship processesfrom forecasting to progression tracking and reporting. Build strong relationships support change initiatives deliver training and facilitate Communities of Practice that foster alignment and shared learning
Steward the apprenticeship student journey identify barriers and advocate for student needs across operational and support teams
Interpret operational data partner on KPI design monitor dashboards and translate insights into actionable plans. Lead the rollout of new processes assess feasibility support adoption readiness and ensure we remain compliant with evolving provincial and regulatory requirements
Minimum Journeyperson certificate in a red-seal tradeis required

• Bachelors degree in education business or related fieldwould be considered an asset
• 5-7 years progressive experience in apprenticeship administration or complex operational environments
• 5-7 years Teaching in an Apprenticeship Education Program preferably at an Alberta post-secondary institution
• At SAIT we equip you with the resources you need to shape bold futures for yourself and our communities. Defined Benefit pension through LAPP to help you retire with confidence

• SAIT paid premiums for medical dental and vision benefits so you and your family are well supported
• Access to a Health Spending or Taxable Spending Account
• Benefits supporting mental health and access to Greenshield for virtual therapy at a reduced rate
• Professional development opportunities through our Free Seat Program tuition support access to LinkedIn Learning and discounted Continuing Education & Professional Studies courses
• Free access to our fitness facilities and group fitness classes

At SAIT were building bold futures. Were a community of tenacious problem-solvers inventive thinkers and passionate collaborators who believe in doing work that matters.
Named one of Albertas Top Employers were driven by a desire to create an impact in our community. Were committed to community and belonging
Community and belonging is essential to achieving SAITs vision to be a global leader in applied education. We encourage applications from women Indigenous people racialized people people with disabilities people from gender and sexually diverse communities and/or people with intersectional identities. Learn more about Community and Belonging at SAIT.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed please contact us.