Pharmacy Manager (Full Time)

Position Title: Pharmacy Manager - Full Time

Career Group (ADSP): Pharmacy

Pharmacy 2584 (01003667)

Position Type: Permanent

Shift: Days, Evenings & Weekends

Join Our Metro Team as a Pharmacy Manager!

Are you ready to lead a dynamic team and make a real impact in the world of healthcare? As a Pharmacy Manager, you’ll play a pivotal role in driving the success of our pharmacy by achieving strategic goals and exceeding financial targets. You’ll have the opportunity to provide exceptional patient care, manage both the dispensary and front shop, and ensure our operations meet the highest standards set by the Ontario College of Pharmacists.

Ensure the Pharmacy department is in compliance with OCP regulations/policies, any other regulatory body governing the practice of pharmacy, and the Company's policies, procedures, operational standards and initiatives.

Perform all professional activities of dispensing, patient counseling and pharmacy services and perform all tasks required to satisfy dispensary orders.

Perform all acts under the expanded scope of pharmacy practice.

Provide pharmacy services and Company initiatives.

Ensure the pharmacy opens and closes according to hours of operation and manage pharmacist scheduling needs.

Organize dispensary functions and personnel to optimize workflow and manage front shop operations.

Ensure the completion of all pharmacy-related paperwork.

Manage operations of the OTC business

Manage inventory and shrink.

Schedule all pharmacy staff members (includes pharmacist coverage for all hours of operations).

Manage unionized employees and the staff pharmacist(s).

Maintain awareness of current local competitive activity and business development opportunities and inform head office.

Satisfy the Company's expectations on the delivery of consistent, exceptional customer service.

Maintain store standards and conditions.

Degree (4-year University Pharmacy Program).

Proficient with current PC systems, MS Office programs and pharmacy software (Kroll).

HR management skills to hire, train, motivate, retain, coach and develop competent employees.

Financial & business acumen - strong knowledge of financial & operational aspects of pharmacy.

Driving continuous improvement in processes/procedures to improve pharmacy's performance.

Language skills to communicate clearly and listen carefully in a respectful manner.

Organizational skills to prioritize, plan ahead, manage time and be punctual.

Customer service skills to achieve customer satisfaction by recognizing customer needs/wants.

Receptivity to accept constructive feedback for continuous improvement.

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers.