ICT System Administrator/Support

Before you read another boring IT job posting…
Let's be honest. You've probably read ten Systems Administrator postings today. They all say the same thing: Windows Server, Linux,

AWS

, great culture, competitive salary.
You don't need another list. What you probably want to know is: who am I actually going to work for, and what kind of problems will I get to solve?
So instead of HR telling you about the role, here's a conversation with the person you'd actually be working for, Juan, our Director of Technology.
An Interview with the Hiring Manager
Q: What are you actually looking for?
"I want to grow the team to continue the evolution of our infrastructure and build new systems."
Q: What's one of the biggest problems you're trying to solve right now?
"Finishing our hosting infrastructure evolution and optimization."
Q: What's the day really like?
"A mix of forward-looking planned work, incident response, and client support, anything 'systems' will need. There's also a fair amount of ITOps work: endpoint management, office setup, vendor setup, and so on."
Q: What kind of person succeeds at Rebel on your team?
"Somebody adaptable who's ready to take on any challenge. We can do hard things — and that means anything . Our focus right now is Linux servers and AWS infrastructure, but we can expect a lot of different challenges in the future."
Q: What makes someone a bad fit?
"Somebody who operates like a checklist and doesn't want to move outside their box."
What You'll Be Doing
Managing Windows and Linux servers
Supporting our AWS infrastructure (IAM, networking, compute, storage)
Maintaining hosting platforms, Plesk, WordPress, and helping with migrations
Managing endpoints and user access, including onboarding/offboarding
Improving documentation and processes
Troubleshooting production issues and participating in incident response
Participating in on-call rotation
Strengthening our security posture, patching, access controls, audit logs
Automating repetitive work whenever you can
You'll get hands-on with AWS, Plesk, and WordPress regularly, but those are things we can teach. What we're really hiring for is underneath that.
What You Bring
Must have:
A generalist mindset, comfortable moving between very different problems
Strong networking fundamentals and protocols (DNS, etc.)
Linux system administration experience on production servers
Familiarity with at least one public cloud (networking, user management)
Scripting and automation ability
Very nice to have:
AWS
Configuration management / Ansible
Git and version control
Nice to have:
Virtualization
Infrastructure-as-code / Terraform
Incident management experience
Security fundamentals
Plesk
WordPress
Experience delivering training
Hardware setup
Practical AI usage
What Matters Most
Technology changes. Attitude doesn't. The people who succeed here:
Take ownership
Stay calm under pressure
Communicate clearly
Keep learning
Like solving problems
Aren't afraid to say "I don't know — but I'll figure it out"
About Rebel
Our customers bring a vision. We give them the platform to share it.
For more than 25 years, Rebel has helped businesses and individuals build their online presence through domains, hosting, and infrastructure. No unnecessary layers. No corporate theatre. Just smart people doing good work together.
Be Thoughtful. Be Simple. Be Brave.
What We Offer
A central downtown Ottawa office (377 Dalhousie Street)
Comprehensive health and dental benefits
A fully stocked fridge, a smoke-free workplace, and a team that genuinely enjoys working together
Plenty of opportunities to learn and grow
CAD $70,000–$90,000 annually, plus benefits
How We Hire
As part of our recruitment process, we have used online, automated systems that include the use of actual intelligence as well as what the government now defines as artificial intelligence, for the last 20 years. All final hiring decisions are made by our team and yes, they are quite human. You should be as well please.
NON-SMOKERS ONLY PLEASE. One Last Question
Before you apply, ask yourself:
Do you enjoy solving problems other people have given up on? Do you get satisfaction from building something better than you found it? Would you rather automate a task once than repeat it forever?
If you answered yes, send us your résumé. We'll take it from there.