Office Admin/Production Support

Description Of Responsabilities

Communication Management: Opening and distributing emails between departments (Customer Service, Carriers, Production, Laboratory, Finance, etc.). Frequent communication via phone and email with clients, carriers, and colleagues.

Logistics Planning: Organizing deliveries, scheduling appointments with carriers, and coordinating inter-warehouse transfers. Following up on material returns with clients and coordinating with warehouses or external stakeholders.

Order Management (SAP): Creating, modifying, printing, and closing orders. Preparing delivery and customs documents. Filing, scanning, and transmitting documents.

Material Tracking: Printing and preparing orders, checking product availability, coordinating with the laboratory. Entering and validating material movements in SAP, managing storage locations (after production or physical changes).

Operations Support: Assisting warehouse supervisors, planning labels, creating manual orders, handling purchase requests for various departments, receiving orders and returns in SAP.

Documentation and Procedures: Updating internal manuals, tracking training, producing reports (e.g., weight tickets), entering data in Excel.

Rail Coordination (CN): Monitoring schedules and railcar orders.

Carrier Service: Greeting drivers, verifying and collecting signatures on documents.

Other Related Tasks: Participating in various administrative or logistics support activities as needed for operations.

Education and experience

Diploma in Office Administration (DEP) or equivalent;

Minimum of 3 to 5 years of experience in a similar role;

Advanced proficiency in Microsoft Word and Excel;

Proficiency in English (spoken and written);

Bilingualism (spoken and written in French and English) is required;

In-depth knowledge of SAP is an asset.

Competencies

Thrives on challenges and the scope of the task;

Demonstrates strong attention to detail;

Shows quick thinking and mental agility;

Professional and trustworthy;

Possesses strong intellectual curiosity;

Highly organized in work planning;

Shows initiative.