ON - Inside Sales/Customer Service Representative
Schneider Electric
Based in one of Schneider Electric offices in Mississauga ON, Dollard-des-Ormeaux QC, the Inside Services Sales Representative (ISSR) is responsible for generating Services business through accounts and leads activity. He/She acts as a Trusted Advisor to the customer, with strong emphasis on value proposition. While reporting to the Inside Sales Manager and collaborating with teammates, He/She works closely with Services teams to provide a delightful customer experience with Schneider's world-class Services offers. As part of our fast-growing Services business, the ISSR role offers enriching exposure to Schneider's offers, technologies, business, and dynamic customer interaction, while being on a personalized development path with Schneider's commitment to employee development and a culture of diversity and inclusion. Opportunity wins, account business growth, leads generation support, installed base account platforming and cross sales are key expectations from the ISSR . Team player in achieving Inside Sales annual goals and targets
Efficient communication with internal stakeholders to meet customer expectations
Selling installed base services offers and account business growth
Performing platforming calls on assigned accounts leveraging digital tools
Selling new offers, supporting leads generation, and preparing flow business quotations
Opportunity follow up, updating and maintaining pipeline with accurate information
Leveraging internal resources to educate and support customers on Schneider offers
Bachelor's degree in Engineering or Business Management or acceptable equivalent
3 - 5 years of experience in inside sales, outside sales and/or customer care
Customer-centric, learning-mindset, strong verbal and written communication skills
Agile and adaptable to secure business growth and customer satisfaction
Proficient in Microsoft Office
Experience working with ERP/CRM tools is an asset
Great Benefits: Competitive package, Group pension match, Healthcare plan, paid family leave, well-being programs, holidays & paid time off, recharge breaks, employee share ownership plan and more.
Inclusive Environment: diversity is an integral part of our history, culture, and identity. We empower our people to grow and learn every day, developing new skills and building careers for today and tomorrow (mentoring, coaching, training, tuition reimbursement
Sustainability has, in recent years, shifted from the margins to the center of the corporate agenda.
You must submit an online application to be considered for any position with us. This position will be posted until filled. #At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.
We believe in e mpowering our team members to reach their full potential, fostering a sense of ownership in their work.
We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. You must submit an online application to be considered for any position with us. This position will be posted until filled Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate and we embrace different' as one of our core values. You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color , gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
$44.4k - $74k par année
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