Youth Support Worker Team Lead
E4C
e4c is a dynamic non-profit human services organization that exists to helps to improve the lives of those living in poverty. Our four pillars of support: Shelter & Housing, Community & Collaboration, Food Security, and Education & Skill Development, ensures that each person has access to personalized supports to make positive, lasting change.
e4c’s Youth Housing Programs (YHP) offers Community Group Care that journeys with youth aged 13 to 17 years old that have complex needs and require trauma-informed, developmentally responsive, therapeutic milieu care environments that can safely and successfully meet their care needs. As a Lead Youth Worker, you will play a key role in ensuring the safety, development, and overall well-being of youth through individualized care, relational practice, and effective case management. You will work collaboratively with each youth’s Care Team to support their spiritual, physical, emotional, and mental wellness, while fostering life-skills development, promoting wellness, and encouraging meaningful family involvement. In this leadership role, you will also ensure the delivery of high-quality case management and care planning to support each youth’s successful transition into young adulthood.
Case Management
Lead youth intake assessments, case planning, and transition strategies
Support youth with education, life skills, employment, and goal completion
Coordinate services and referrals with legal, medical, and social agencies
Review and maintain youth files, incident reports, and daily notes
Facilitate communication with youth guardians and community supports
Fill shift gaps and ensure house coverage aligns with program needs
Mentor Youth Workers and ensure consistency in youth engagement practices
Oversee house budgets and daily operations in partnership with management
Youth Engagement & Support
Build rapport with youth using a trauma-informed, harm reduction approach
Promote skill-building, conflict resolution, and positive communication
Support recreation, community involvement, and youth-led activities
Community & Compliance
Foster positive relationships with neighbors and local services
Document and follow up on community incidents or concerns
Diploma in Child and Youth Care (CYC), Social Work, Human Services, or related field
- 3+ years supporting marginalized youth or vulnerable populations
- 1+ year experience leading case files or care planning
- Proficient with Microsoft Office and case management tools
- Competitive Salary
- 3 Weeks Vacation
- Employee Family Assistance Program (EFAP)
- Health Spending Account
Monday to Friday (rotation: 7am to 3:30pm and 7:30am to 4pm)
Participation in on-call coverage rotation.
At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants.
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