Market Operations Specialist

At Gescan, we leverage our strong global resource base, our local expertise, and our family-oriented values to deliver the best service to our customers and suppliers.
We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.
To explore and learn more about Sonepar opportunities, please visit
You will be joining a market leader with over 40 years of experience to help you elevate your potential.
You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
A chance to get involved in the forever growing electrical industry.
We house the largest inventory to better service our customers and deliver on sales commitments.
An opportunity for career development across many business departments within our organization.
Provide operational excellence in the branch customer service and safety by coordinating operations functions, supporting and mentoring associates to provide superior customer service to high safety standards within established and maintained goals and objectives set for the branch, reviewing all operations functions and ensuring that all business processes, work instruction and OH&S procedures are investigated, developed, scheduled, measured and posted. Ensure branch continuous improvement in administrative tasks performance including task completion on a regular and timely basis correctly and accurately. customer returns and credits processing
freight claims
customer shipping errors tracking and resolution
Manage Branch Occupational Health and Safety Program ensuring implementation and compliance by staff and customers
Monthly OH&S meetings management OH&S board kept up to date, minutes posted
Forklift drivers hold valid forklift certifications
Responsible for training associates on all system and branch operation tasks, approved branch processes, policies and procedures and on customer service and product knowledge standards
Responsible for inventory management. Inventory accuracy
Inventory loss
Ensure warehouse and office equipment is regularly maintained and branch equipment and shelving/racking damangeis dealt with promptly
Education & Training

High school diploma required
College/University diploma/degree (business, sales or marketing) an asset
Formalized Occupational Health & Safety training
Working knowledge of Microsoft Word, Excel, Outlook; WISL freight system, SX system preferred

Previous experience in administration, Customer Service, Operation and Health and Safety Support.

We offer a competitive salary, plus a full set of benefits, including:
Medical, Dental, Vision, Health Spending Account & RRSP matching.
Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.
We recognize however that salaries are often driven by market forces in the local area where a candidate is based and accordingly the salary range may not apply outside of British Columbia.

Social Media:
Website:
Twitter: @gescanwest
Facebook: Gescan Canada
YouTube: Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.
Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.
This commitment is tangible in our detailed Global CSR report, to learn more please visit .
Sonepar has been recognized as a Diversity Leader by the Financial Times’ 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve. It helps us foster greater creativity, breadth of experience, and it’s essential to our success as an organization. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply.
For more information about our Inclusion and Diversity initiatives, please visit .
Accommodation is available to all applicants upon request. Start an exciting new career and enjoy a number of benefits by applying online.