Gestionnaire, Service à la clientèle / Manager, Customer Service

Responsible for successfully coordinating and directing food program activities for the site
Direct daily operations of food production including: menu planning purchasing/ordering inventory food preparation and cost management
Manage financials for the food program including labour cost food cost inventory equipment and materials
Train culinary team as technical expert
Liaise with Management team to ensure food offerings across campus meet the needs of students
Establish operating standards implement quality improvements
Promote and assist in the marketing of the food program to both internal and external audiences
Constant analysis of the campus wide food program; Ensure compliance of all Company standards and Provincial/Federal Legislation
Ensure compliance to all Food Safety Food System Management and HACCP Policies and Procedures
Red Seal Certification

• Knowledge of industry standards and Legislative Policies and Procedures
• Experience in a unionized environment is an asset
• Proven organizational skills and strong computer capabilities including Microsoft Office use
• Exceptional communication and interpersonal skills to effectively communicate with customers clients and staff at all levels
• Experience in sustainable and plant based menu preparation is an asset
• Genuine desire to provide customer service experiences beyond expectations
• Previous high volume Catering experience an asset.
• A passion for food and for people

Flexible work environment
Training and development programs
Corporate responsibility & sustainability
An award-winning employer for Sustainability Diversity & Inclusion Corporate Social Responsibility and much more. Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin race religion ethnic group age disability gender sexual preference sexual or gender identity status as a veteran or any other federal provincial or local protected class.
We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.
Sodexo is committed to providing a safe and healthy working environment for our team members customers clients contractors business partners guests and members of the public with whom we regularly interact. We require that all new hires in hospitals long term care facilities and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.
Curious to learn more Discover why Sodexo is more than just a job - follow us on social!
LinkedIn: Sodexo Canada Careers
Facebook: Sodexo Canada

Sodexo SJS

Remote Work :
Full-time