Senior Software Engineer, Machine Learning - Remote

This is a remote opportunity and we would be interested in applicants from Canada time zones only at this time. Senior Engineer – GenAI & ML Evaluation Frameworks
At Grafana, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. The Grafana AI teams play a key role in this mission by helping users make sense of complex observability data through AI-driven features. These capabilities reduce toil, lower the barrier of domain expertise, and surface meaningful signals from noisy environments.
We are looking for an experienced engineer with expertise in evaluating Generative AI systems, particularly Large Language Models (LLMs), to help us build and evolve our internal evaluation frameworks, and/or integrate existing best-of-breed tools. This role involves designing and scaling automated evaluation pipelines, integrating them into CI/CD workflows, and defining metrics that reflect both product goals and model behavior. Design and implement robust evaluation frameworks for GenAI and LLM-based systems, including golden test sets, regression tracking, LLM-as-judge methods, and structured output verification.
Experience designing and implementing evaluation frameworks for AI/ML systems.
General qualities we’re seeking:

A passion for minimizing human toil and building AI systems that actively support engineers.
In Canada, the Base compensation range for this role is CAD 153,729- CAD 184,475 . Benefits include equity, bonus (if applicable) and other benefits listed here .
*Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack , both featuring scalable metrics ( Grafana Mimir ), logs ( Grafana Loki ), and traces ( Grafana Tempo ).
Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
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