CRM Solutions Architect
Maarut Inc
Responsibilities:
Undertakes the design of hosting technology solutions based on the clients service specifications standards policies best practices and cost models in order to meet client Salesforce Public Sector Solutions CRM application business requirement and project/initiative deliverables. General Skills
Knowledge of Salesforce Public Sector Solutions CRM applications operating systems environments database technologies programming languages and communication protocols.
Develop end-to-end features across Salesforce Mulesoft and other services.
Resolves and troubleshoots technical problems which arise during the use and operation of software packages including technical problems which arise during the use and operation of software packages including technical assistance in implementation conversion and migrations.
An understanding of how to develop complex Salesforce Sales Cloud features breaking down the work into components and milestones that stakeholders can easily understand
Write concise well-crafted code and tests.
Provide detailed estimates and work breakdown structure for assigned tasks
General Skills:
Experience in programming and analysis; Salesforce Public Sector Solutions CRM software package support at the specified experience level
Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
Experience in design code test debug and document applications
Experience in application design latest design patters deployment and troubleshooting
Experience with relational and hierarchical database technologies
Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
Excellent analytical problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
A team player with a track record for meeting deadlines Salesforce Public Sector Solutions Software Development Skills
Knowledge and experience with specific Salesforce Public Sector Solutions and anticipated future releases high availability solution design and implementation
Knowledge and experience with specific Salesforce Public Sector Solutions enterprise architecture methodologies design standards and tools
Experience reviewing analyzing and modifying product installation scripts including encoding testing debugging
Ability to provide post-implementation support and resolve any post-implementation technical issues
Experience conducting design walkthrough sessions with project team
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Ability to provide user and system documentation as required
Desirable Skills:
Experience with building Salesforce solutions based on user stories and low level designs
Adhere to defined coding standards and develop well-structured maintainable and easy to understand code
Strong experience delivering products in Agile/Scrum mode.
Map Salesforce capabilities features and best practices against business and technical requirements by performing fit-gap analysis against Salesforce cloud service community available tools available within AppExchange and Salesforce Platform
Design develop implement configure maintain administer and integrate solutions on Salesforce Lightning Cloud platform (LWC)
Hands-on knowledge of Apex lightning VisualForce Salesforce APIs data loaders SOQL SOSL and web services
Strong understanding of Salesforce security model including sharing rules roles profiles sharing settings etc.
Build integrations between Salesforce and external applications using REST SOAP APIs Auth and Single Sign-On
Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX Jenkins and ANT
Experience with deployment tools such as GitLab Jenkins etc.
Requirements
Experience and Skill Set Requirements:
Must Haves:
- 5 years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when salesforce configuration options are desirable over custom code
- Certified Salesforce Platform Developer I or equivalent experience
- Salesforce Certified OmniStudio Developer
- Salesforce Certified Experience Cloud Consultant
- Salesforce Certified Administrator
Skill Set Requirements:
Salesforce Experience:
More than 4 years experience (including recent experience) solutioning and hands-on configuring in Salesforce
Salesforce Certified Platform Developer I
Salesforce Certified OmniStudio Developer
Salesforce Certified Experience Cloud Consultant
Salesforce Certified Administrator
Design Analysis Development and Configuration:
Demonstrated experience supporting developing maintaining and configurating Salesforce solutions
Hands-on experience configurating and troubleshooting of issues in Salesforce implementation and its integration with subsidiary systems in Development and Production environments
Demonstrated experience configurating and integrating Salesforce with other applications using web services or other mechanisms
Demonstrated experience designing and supporting the development of prototypes and proof of concepts
Demonstrated experience conducting root cause analysis to troubleshoot and resolve defects/incidents resolve issues
Demonstrated experience documenting build books working with staff on actual implementation document performance measures of the new environments
Experience conducting fit/gap analysis between high-level requirements and Salesforce Public Sector capabilities
Experience conducting diagnostics and determining methods to help incident management
Experience implementing AODA compliant solutions
Communication and Documentation:
Excellent analytical problem solving and decision-making skills
Excellent communication skills both written and verbal
Experience reporting progress on deliverables to team project leads and management including proactively raising risks/issues with migrations
Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change request are complete
Experience documenting processes and technical designs and updating build books
Experience engaging with project team to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process
Experience providing estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy
Agile Experience:
Experience with Agile scrum methodologies
Demonstrated experience with agile sprint management bug tracking and testing life cycle management using Azure DevOps
Thorough understanding of SDLC specifically DEV processes in agile development environments
Public Sector Experience:
~ Previous experience working in Government or Public Sector organizations
Required Skills:
Experience and Skill Set Requirements: Must Haves: 5 years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when salesforce configuration options are desirable over custom code Certified Salesforce Platform Developer I or equivalent experience Salesforce Certified OmniStudio Developer Salesforce Certified Experience Cloud Consultant Salesforce Certified Administrator Skill Set Requirements: Salesforce Experience: More than 4 years experience (including recent experience) solutioning and hands-on configuring in Salesforce Salesforce Certified Platform Developer I Salesforce Certified OmniStudio Developer Salesforce Certified Experience Cloud Consultant Salesforce Certified Administrator Design Analysis Development and Configuration: Demonstrated experience supporting developing maintaining and configurating Salesforce solutions Hands-on experience configurating and troubleshooting of issues in Salesforce implementation and its integration with subsidiary systems in Development and Production environments Demonstrated experience configurating and integrating Salesforce with other applications using web services or other mechanisms Demonstrated experience designing and supporting the development of prototypes and proof of concepts Demonstrated experience conducting root cause analysis to troubleshoot and resolve defects/incidents resolve issues Demonstrated experience documenting build books working with staff on actual implementation document performance measures of the new environments Experience conducting fit/gap analysis between high-level requirements and Salesforce Public Sector capabilities Experience conducting diagnostics and determining methods to help incident management Experience implementing AODA compliant solutions Communication and Documentation: Excellent analytical problem solving and decision-making skills Excellent communication skills both written and verbal Experience reporting progress on deliverables to team project leads and management including proactively raising risks/issues with migrations Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change request are complete Experience documenting processes and technical designs and updating build books Experience engaging with project team to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process Experience providing estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy Agile Experience: Experience with Agile scrum methodologies Demonstrated experience with agile sprint management bug tracking and testing life cycle management using Azure DevOps Thorough understanding of SDLC specifically DEV processes in agile development environments Public Sector Experience: Previous experience working in Government or Public Sector organizations
$55k per year
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