Senior Job Coach

Bilingual Senior Learning Facilitator Location Montréal, QC H2Y 1L6 : 105 rue St-Jacques O MONTREAL Quebec,H2Y 1L6 Delivers learning strategies, courses and programs, including soft skills and coaching workshops, to enable leaders and employees to meet performance objectives aligned with enterprise and business/group goals. Delivers training programs to increase efficiency and effectiveness, support the maximization of employee performance, and improve the customer experience.

Helps determine business priorities and best sequence for execution of business/group strategy.

Conducts independent analysis and assessment to resolve strategic issues.

Monitors and tracks performance, and addresses any issues.

Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

Provides input into the planning and implementation of operational programs.

Provides advice and guidance to assigned business/group on facilitation of learning and performance solutions.

Consults with the business to assess performance gaps and business learning requirements and proposes solutions that optimally fit and deliver business outcomes.

Acts as an advocate for the development and delivery of focused learning solutions based upon industry leading adult learning principles and skill building.

Creates a learning environment that is collaborative, open and supportive to enable learners to ask questions, challenge and take full advantage of the learning opportunity.

Plans/coordinates learning sessions (e.g. schedules and participant registration, materials preparation, equipment, etc.)

Facilitates courses, learning programs and strategic assignments through a variety of delivery methods including face to face and virtual classroom; programs and courses cover a broad range of content across BMO (e.g. sales and service, technology, process management, new employee orientation, leadership development).

Collaborates with internal stakeholders on course design from a facilitation perspective and to support the development of and implementation of course accreditations.

May network with industry contacts to gather, identify, and integrate competitive insights and best practices.

Provides input into the planning and implementation of learning solutions.

Analyzes data and information to provide facilitation insights and recommendations.

Provides specialized consulting, analytical and technical support.

Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

Deep knowledge and technical proficiency gained through extensive education and business experience.

Data driven decision making - In-depth.

You're fluent in French and English to support business operations outside the province of Quebec.

Salaries for part-time roles will be pro-rated based on number of hours regularly worked. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. It calls on us to create lasting, positive change for our customers, our communities and our people. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

Accommodations are available on request for candidates taking part in all aspects of the selection process. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.