Assistant Retail Store Manager

Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

Here, your work and ideas will contribute to building a flourishing organization. Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
By guiding our Sales team towards excellence, you'll be able to set ambitious goals, motivate with passion and build lasting relationships with our customers. Join us to transform the customer experience and make a difference in a dynamic environment.

Clearly outline and communicate sales objectives and expectations to all team members on a daily basis
Motivate and influence sales performance with positive feedback and recognition
Build strong and lasting relationships with our retail, professional and commercial customers
Encourage store team to provide excellent customer service to all RONA customers ensuring that they have a unique and consistent customer experience
Provide opportunity for training, including vendor demos, and follows up on RONA training programs
Develop, with the Store Manager, the annual operating budget; collaborate with the management team to control expenses by managing scheduled hours, inventories, overhead, and all other store expenses
Other related tasks to ensure the store runs smoothly

3 years in a leadership role - proven ability to lead a team by promoting and sustaining a culture of sales and service through effective communication

• Flexible availability based on store needs (includes evenings and weekends)
• Proficiency in Microsoft Office Suite

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.