Technical Pre-sales Engineer
Hays
We are hiring a Technical Sales Engineer for a permanent position on behalf of a well-established organization in Montreal.
You are the technical backbone of the sales cycle and will partner directly with Account Executives and Customer Success to translate client requirements into validated solutions — owning technical discovery, solution design, proof-of-concept delivery, and integration scoping across Core, Pro, Pro+, and Enterprise tiers.
This is a high-visibility, cross-functional role sitting at the intersection of product, engineering, and revenue — ideal for someone who can speak fluently to both a CTO's integration concerns and a Head of Compliance's audit requirements in the same meeting.
Technical discovery & solution design — Lead technical deep-dives with prospects to map their content/translation/localization workflows to four-pillar architecture, identifying the right combination of engines and tier for their use case.
automation cost savings, turnaround time, quality uplift), working closely with clients' technical stakeholders.
Integration scoping — Assess client tech stacks (CMS, TMS, document management, workflow tools) and define integration paths, API requirements, and implementation effort ahead of contract close.
Sales enablement — Partner with AEs on deal strategy for technically complex opportunities; deliver product demos and technical presentations tailored to client maturity and vertical.
Cross-functional feedback loop — Serve as the voice of the field back to Product and Engineering, surfacing recurring technical objections, integration gaps, and feature requests that shape the roadmap.
Handoff to Customer Success — Ensure clean technical handoff post-close, documenting solution architecture decisions, so implementation teams aren't rebuilding context.
4+ years in a Solutions Architect, Sales Engineer, or Technical Pre-sales role, ideally at a B2B SaaS or AI/ML company selling into regulated or enterprise markets.
- Working knowledge of NLP, machine translation, or content/document AI — you don't need to have built an MT engine, but you should be conversant in concepts like quality estimation, post-editing workflows, and LLM-based generation.
- Demonstrated ability to run a technical sales cycle end-to-end: discovery, POC, RFP response, close, handoff.
- Comfort navigating compliance-heavy conversations (data residency, security certifications, audit trails) — experience in banking, insurance, healthcare, or government verticals is a strong plus.
- ability to flex between technical and executive audiences on the same day.
- Fully bilingual English/French
- Familiarity with API-based integrations and enterprise content/workflow tools (CMS, TMS, DMS) is a plus.
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