Program Manager, Evening Shift

We believe we have the power to initiate change through our soccer programs. By instilling the values associated with Development, Leadership, Success, and Performance, and most importantly the Golden Rule, we can help young people live healthy, active lives and nurture a life-long passion for soccer. Position Title : Kitchener TFC - Coordinator, Competitive Programs

Position Summary

The Kitchener TFC - Coordinator, Competitive Programs will be the administrative/operational lead for the Club’s competitive programs, while supporting program growth, and providing excellent customer service to the competitive categories. This position will work with 30-40 competitive teams and 100+ competitive volunteers.

Activities & Duties:

Serve as the primary point of contact for competitive program inquiries, delivering timely, professional, and customer-focused communication.

Perform general administrative duties, including verification and tracking of coaching certifications and requirements, onboarding volunteer coaches, and approving required documentation and forms.

Manage the setup and maintenance of registration systems and operational processes within our registration platform.

Coordinate and manage field bookings for competitive home games, festivals, and game reschedules.

Coordinate and manage field bookings for and schedule Academy practices (approx. 15 teams).

Plan and execute Academy and Rep grassroots trials and competitive tryouts.

Administer the setup and hosting of Ontario Soccer coaching clinics.

Collaborate with Club Technical Staff to support the recruitment and hiring of volunteer coaches.

Provide leadership and support to competitive program volunteers (approx. 100+), including managing conflict resolution processes when required.

Facilitate team official meetings to communicate key updates and operational information.

Liaise with Club Engagement staff regarding program documents, forms, and promotional initiatives.

Work collaboratively with Finance on annual budget planning and tracking.

Represent the Club at League and District meetings, as well as discipline hearings.

Maintain up-to-date knowledge of Ontario Soccer and Canada Soccer policies, guidelines, and operational procedures.

Skills & Qualifications:

Bachelor’s Degree in Sports Management, Business Administration, or a related field, or an equivalent combination of education and relevant work experience.

Minimum of two (2) years of relevant programming or administrative experience within a youth sport or recreation environment.

Working knowledge of the Ontario Soccer landscape, systems, and governance structure.

Previous soccer playing experience is considered an asset.

Strong written and verbal communication skills.

Excellent planning and organizational abilities, with the capacity to manage multiple priorities simultaneously.

Experience with conflict resolution and mediation, including handling sensitive and confidential matters.

Proficiency with Microsoft Office and Google products; experience with program management software (Power Up) is an asset.

Reporting & Collaboration:

This position reports directly to the Executive Director and works collaboratively with key staff members, including Office Staff, the Club Head Coach, and the Assistant Academy Director.

This role is primarily office-based, with standard working hours of Monday to Friday, 9:00am to 4:00pm. Due to the nature of the position, occasional evening and weekend availability is required to support program operations and events.

Salary range: $42,000–$47,000 annually. Enrollment in the Club’s benefits package will be available following the successful completion of a probationary period.

Interested candidates are invited to submit a résumé and cover letter outlining their qualifications and experience via email to ***email_hidden*** . Please use the following subject line format:

First Name – Last Name, Competitive Coordinator

Applications will be accepted on an ongoing basis until the position is filled.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.