Operations Shift Lead

Ce poste de superviseur de première ligne a pour mission de promouvoir la culture de sécurité avant tout de FedEx Express (FXE) et de gérer les opérations de tri quotidiennes ainsi que l’équipe de manutentionnaires de fret au sein d’une succursale. Le superviseur a la responsabilité de diriger et de guider les employés dans la manipulation appropriée des colis, le routage et la résolution des éventuelles défaillances de service liées à la fonction de tri. Il supervise l’ensemble des activités des manutentionnaires, notamment en orientant leur travail, en leur prodiguant mentorat, coaching et formation, et en veillant au respect des politiques et procédures de FXE ainsi que des réglementations gouvernementales dans les processus

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations

Diplôme collégial

Deux ans d’expérience dans les opérations de tri chez FedEx ou dans un poste horaire de niveau senior OU,

Deux ans d’expérience en supervision dans un domaine apparenté.

réussir la formation de base et la formation périodique (y compris l’obtention et le maintien d’un certificat de marchandises dangereuses).

Traite et résout la gestion des conflits

Cherche à simplifier les processus de gestion tout en assurant la qualité.

Forte maîtrise de l’organisation, de la planification et de l’analyse

2 years FedEx sort operations or senior level hourly role experience OR,

• EXCEL Leadership Development Stream (Preferred)
• Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification
• Addresses and resolves conflict management
• Seeks to simplify business processes while ensuring quality
• Strong organizational, planning, and analytical skills

2 years FedEx sort operations or senior level hourly role experience OR,

EXCEL Leadership Development Stream (Preferred)

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Addresses and resolves conflict management

Seeks to simplify business processes while ensuring quality

Strong organizational, planning, and analytical skills

Horaire de lundi à vendredi (2:30pm – 11:00pm) / Schedule ( 2:30pm – 11:00pm) Monday to Friday

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply.