Manager, Communities & Social Performance

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. As part of EY’s focus on the people agenda of organizations and change initiatives, our People Consulting professionals assist our clients in successfully managing and sustaining people, process and/or technology change. This may include the identification and management of stakeholders, leadership development, organizational design, training, cultural assessment and development, talent management, workforce strategies, and planning and executing key communications.

We are seeking a Senior Manager for our People Consulting Services practice. We will help you achieve your potential by supporting your professional development and by providing you with leadership opportunities.

Project Delivery to External Clients:
Accountable for leading small to large/complex programs, delivering the defined scope of work within quality standards, timelines, and budget, and for achieving overall project/client success
Delivers solutions across EY’s People Consulting offerings, which include operating model design, organization design, change management, culture transformation, strategic workforce planning, talent strategies
Preferably change management related to large scale system implementations
Has a comprehensive understanding of project financials and can lead project set up and can manage project budget
Engaging, credible and comfortable presenting to senior leadership/executives, with ability to read the room, adjust as required for the discussion, and manage conflicting agendas/priorities

Experience with proposal writing for large multi-national organizations , (incl. oversight on end-to-end content development, QA, solution/deal reviews, orals prep, etc.)
Demonstrates commitment to service quality and partnership, resulting in client’s trust/desire to engage for follow-on work
Demonstrates BD accountability/mindset-actively developing own business networks and identifying key relationships (at all levels) to nurture to bring on new opportunities/clients
Builds and maintains an internal EY network, strengthening our relationships across consulting and further serving as a source of business development

Displays a sense of ownership and accountability in managing and developing our People Consulting practice
Has deep expertise in one or two technical competencies and invests time into growing and maturing that practice area, and serving as a go-to/SME for Partners and practitioners to rely on for expertise and solutioning
Accountable for timely and honest feedback to team members, effectively identifying and leveraging skills, escalating performance issues as appropriate and investing time in coaching / development
Amplifies others, rewarding and recognizing teams and building a safe, inclusive and engaging team environment
Demonstrates emotional intelligence through awareness of, control, and expression of one's emotions; Viewed as a mentor on the team (both project team and extended practice team)
Has already achieved outstanding professional success and are a seasoned senior consulting professional with experience
Flexibility and ability to travel
Project management experience
Experience managing staff on multiple projects and providing direction to team members
Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
Has the ability to manage time and multi-task across our 4 quadrants of project delivery, business development, practice development and leadership/team management
This role involves interaction with clients operating nationally and globally where fluency in English is required.
A degree and/or Master's degree with an emphasis in Business, Human Resources, Psychology
Approximately 8-10 years of related professional services /  external consulting work experience
Change Management, Stakeholder Management, Communications, Organizational Design, Training, Organizational/Operating model design, Culture change, workforce planning
At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future.  Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Learning opportunities to develop new skills and progress your career
Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. As part of EY’s focus on the people agenda of organizations and change initiatives, our People Consulting professionals assist our clients in successfully managing and sustaining people, process and/or technology change. This may include the identification and management of stakeholders, leadership development, organizational design, training, cultural assessment and development, talent management, workforce strategies, and planning and executing key communications.
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