Account Manager Grocery

Crystal Claire Cosmetics Inc . has inspired the industry with its award-winning cosmetics services since 2004. We embrace research and innovation - ceaselessly bringing advanced cosmeceutical technologies and ingredients into our creation.

At Crystal Claire Cosmetics Inc., we take pride in our innovation, expertise, and excellence in creating the finest cosmetic formulas and packaging solutions for our clients. We partner with the world’s top leading cosmetics companies in providing full integrated turnkey solutions. We value and respect individuality and personal initiative where all employees can develop, grow, and achieve their career goals.

Job Title: Account Manager
Sales & Marketing
Report to: VP Sales & Marketing
The role of an Account Manager is to manage the daily operations and organization of various customer accounts. You are to work in a supportive role to the Business Development Manager and Senior Account Managers in all aspects of the business from the development of new ideas through to the management of the execution.

Manage daily operations and profiles of customers’ accounts serving as the primary point of contact within the company;
Data Management: Maintaining accurate and up to date customer information (BOM, PO);
Provide excellent customer service with thorough knowledge of company products, services and features to meet customer needs;
Responsible for managing client’s account by outsourcing cosmetic products and building & strengthening the relationship to come up with new sales opportunities and projects;
Provide innovation and solution in the development of new products from the insight of new ideas to the management of their execution and successful launch;
Develop projects’ timelines and keep track of deliveries and achievements are up to date and meet client’s needs through coordinating product development, production schedule and post sales follow up with the internal team and client;
Strong collaboration with cross functional teams including Marketing, R&I, Engineering, Quality Assurance and Logistics, ensuring good flow of communication and optimization of resources;
Monitor newly developed projects and work with Marketing and R&I team in the briefing of new cosmetics samples;
Assist the Business Development manager with preparation for meetings and events;
Coordinate sales and purchase orders between the Operational departments and customers;
Monitor inventory and shipment details throughout the project, notifying customer with updates;
Exceptional English communication skills
Experience in sales and account management in consumer-packaged goods industry is preferred
Experience in Cosmetic manufacturing is an asset
Must have trend consciousness and a passion for fashion and cosmetics
Ability to handle multiple projects simultaneously with impeccable organizational and time-management skills
Post-Secondary education required. Courses in business, fashion, cosmetics, sales or marketing are a welcomed asset
Superior problem-solving skills - must be resourceful and creative with solutions

Convenient public transit (bus stop right outside the facility)
On-site free parking
On-site gym
Corporate Discount Program
Group Retirement Saving Plan / Deferred Profit-Sharing Plan (GRSP/DPSP)

We sincerely thank all applicants for their interest in joining Crystal Claire Cosmetics Inc. and look forward to the opportunity of welcoming dedicated talent to our team.

This posting represents an existing vacancy within our organization.

We affirm that our hiring process, including candidate screening, evaluation, and selection, does not involve the use of Artificial Intelligence (AI) or automated decision-making tools.

Crystal Claire Cosmetics Inc. is an equal opportunity employer. Accommodation is available for applicants with disabilities during all stages of the recruitment process.