Quality Technician - MIDNIGHT SHIFT

Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs. The warmth and experience that Napoleon product brings to the homes of our customers transcends borders, language, and cultures to elevate everyday experiences, so you love being home. This posting is for an existing permanent vacancy and is actively being recruited for.
Title: QA Technician - Level 1
Shift: Midnights
Performs a broad range of Quality Assurance activities such as providing quality support in new product launch, new or revised process implementation, process qualification, supplier performance management, testing and analysis, and receiving inspections. Also works toward quality cost reduction, and in general, quality related prevention and permanent corrective action activities in compliance with Integrated Management System.
Support production lines/areas for internal/external quality related issues. Exercise problem solving skills to implement corrective action for customer concerns in a timely manner and report as appropriate. Able to complete incoming inspection using basic metrology tools.
Draft and issue Email Hold Notifications, coordinate rework as required.
Draft and issue Quality Alerts.
Draft and issue Concessions.
Draft and issue Nonconformance Reports.
Coordinate and conduct first-off or process runs on units, Kits and accessories for North American division and document findings.
Aid production with the training of new production associates using product knowledge and quality experience.
Assist with any other quality assurance related activities and projects as assigned.
Minimum of 1-2 years experience in Quality Assurance or a related technical field
Excellent computer skills (Microsoft Office)
Read and interpret engineering drawings
Correct use of measurement tools to ensure product conformance to engineering drawings (i.e. Basic understanding of quality principles (Pareto charts, 8 step, control plans).
Knowledge of Microsoft 365 Dynamics an asset
Ability to perform product testing an asset
Comprehensive health, dental, vision, and life insurance coverage – 100% of premiums paid by the Company!
Long Term Disability Protection
Well-being support programs and virtual medical visits
Employee & Family Assistance Program for mental health and well-being (EAP)
Training Allowance and continuous learning opportunities and programs
Culture & Community
Appreciation events, raffles, and team building activities
Napoleon Cares – A fund sponsored by Associates to help Associates in times of need
Competitive total compensation package, inclusive of bonus opportunity
Retirement savings plan with matching Company contributions (RRSP/DPSP)
Artificial Intelligence Disclosure: As part of our commitment to transparency and fairness in hiring, we disclose that automated tools, including artificial intelligence (AI), may be used to support parts of the recruitment process. The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request.