Customer Care Representative - Remote Work!

$21 per hour
Temporary

Our client, a Top 5 Bank in Canada is looking to hire a Service Representative for their team with an initial of 18 contract which is renewable. This role is currently remote, can change to one day week in the office.
Balance assigned cash drawer in accordance with Bank directives.

Exhibit effective follow through and ownership in every customer interaction.

Handling of special services, such as foreign money and collections.

Accept and process customer transactions accurately and timely.

Provide professional, courteous and friendly customer service, greeting all customers promptly and pleasantly.

Support professional bank image by ensuring care for the branch environment and appearance of the branch as well as personal appearance.

Perform other administrative tasks as needed. Identify customer needs and matches needs with appropriate product or service, utilizing opportunities to suggest or cross-sell other bank products and services.

1 year of cash handling or customer service experience

  • High school diploma or equivalent
  • Ability to develop customer relationships.

Ability to make sound transactional decisions to ensure policies and directives are met.

Ability to accurately understand and respond appropriately when interacting with customers, co-workers and management.

Vacancy posted 9 days ago
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