Sales Associate (Retail Store)

Retail Clerk Location Guelph, ON : Get to know Sleeman Breweries

At Sleeman Breweries, our people make us exceptional. RRSP matching program to help you save for retirement

• A commitment to work-life balance and flexible work arrangements when appropriate for the role
• Benefits coverage for partners and kids
• Parental leave top-up for primary and secondary caregivers
• Employee beer credit
• Employee and family assistance program
• Discount program with access to perks from big brands and local favourites What you'll do - The opportunity

Retail Clerk

We are seeking a part-time Retail Clerk to join our team. This position reports directly to the Retail Store and Taproom Supervisor and offers a starting wage of $21.22 per hour.

Front line customer service for external customers as well as Sleeman Employees

• Processing beer sales for all customers (internal and external)
• Inventory management in the retail store, including beer, clothing items, mugs, glasses, etc.
• Assist customers in the delivery of cases of beer and kegs to customer's vehicles if requested
• Conduct plant tours for external customers
• Respond to customer inquiries via phone, email and in person
• Provide exceptional customer service
• Adhere to the food safety required as per job duties and report non-conformities
• Complete Home Beer Deliveries through our Retail Outlet
• Empties collection and reconciliation
• Serving patrons in taproom and patio

Strong interpersonal /customer service skills to provide a superior Sleeman's branded experience for our employees and external customers

• Excellent communication and public speaking skills are required
• 1 year cash-handling and key-holder experience, preferably in food & beverage industry is strongly preferred
• Lowlift operation required, in-house training and certification will be provided
• Must have a valid Smart Serve Certificate
• Previous experience working in a retail, customer service role is strongly preferred
• Digital Media experience an asset
• We know that folks in some equity-deserving groups miss opportunities if they think their qualifications don't fit. We would love to chat about your skills and experience and see how we might work together.

We believe in creating safe and inclusive spaces for everyone and our Diversity, Equity and Inclusion Committee helps us live up to that commitment.

You're welcome here no matter your sex, sexual orientation, gender identity or expression, religion/creed, language, national or ethnic background, Indigenous identity, race, colour, neurodivergence, or disability status. Our consumers know we create some of the best beers in Canada from our breweries across the country: And we're growing into new and innovative spaces with our ready-to-drink SoCIAL LITE line.

Get an inside look at what it's like working at Sleeman Breweries by following @lifeatsleeman on Instagram.