IT Network Infrastructure Engineer

Our common purpose We all want to win for our customers. Each employee is a part of what makes us unique on the market: agile and dedicated.

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Wireless Network Engineer
Responsible for the implementation testing and operation of Cogecos core network; Lead technical activities and coordinate with internal partners external partners and vendors to support Cogecos product roadmap.
Act as a Subject Matter Expert (SME) to quickly resolve service outages and complex customer issues coordinating with partners as required.
Responsible for developing high-quality network monitoring through real-time data collection and analysis; including defining Key Performance Indicators (KPIs) creating dashboards and generating reports to effectively track network performance and ensure reliable fault detection.
Participate in research for new mobile network solutions as necessary.
Define implement and enforce change management policies as well as the creation and revision of MOPs (Method of Procedure).
Participate in periodic network audits and planned failover tests to identify gaps in systems and processes necessary to maintain network health.
and best practices and/or assist in the development of these standards and practices.
Ensure Cogeco leverages the latest roaming technologies from both a network and IT perspective.
Participate in knowledge transfer documentation and information sharing while staying up to date on new technologies and technical fields.
Work Experience

• Experience with a new or recent mobile operator is an asset.
• Experience in data analysis using BigQuery / Looker and BQML is an asset.

University degree in Electrical/Telecommunications Engineering Computer Science or similar or equivalent experience.
Excellent knowledge of 5G / IMS / LTE wireless technology.
Understanding of enterprise data warehouses and the ability to write and execute queries in GCP BigQuery / Looker.
Ability to troubleshoot investigate and resolve network issues.
General working knowledge of Cloud Native environments with technologies such as AWS/GCP/Oracle Cloud Infrastructure OpenStack VMWare KVM or EKS.
General understanding of TCP/IP networking and familiarity with TCP UDP SCTP GTP RADIUS Mobile IP SIP and Diameter protocols.
Proficiency in English and French both spoken and written. The candidate must be bilingual to communicate verbally and in writing with US and international vendors.
Good knowledge of the Canadian wireless market.
Flexibility: Yes we believe that what you do is important both at work and at home.
Discounted Services: We provide incredible services to our customers and you will benefit from them at home because you deserve it.
Lets be honest everyone likes a good salary. The strength of this diversity enhances our ability to imagine innovate and grow as a company. From professional development to personal safety Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities for we know engaged and appreciated employees equate to a better overall experience for our customers.