Associate Program Director

SRx health solutions is a fast-growing healthcare solutions services company designed for today's growing markets. We are Canada's leading healthcare provider and have grown with over 400 employees across the country. We provide innovative, sustainable, and integrated healthcare solutions with a mission to enhance the wellness of Canadians. You will be part of a team that is dedicated to create immersive experiences and transforming ideas into successful health care programs that matter.

Oversees associates to ensure their ability to handle calls and provide appropriate customer service, document requirements in the system, and manage follow-up calls.

Monitors the performance of staff members to assess training needs and requirements.

Assigns daily tasks and projects to associates.

makes recommendations to management for required changes.

Supports with quality assurance and quality improvement initiatives.

Project management including, but not limited, reimbursement programs, compliance and education-based programs and patient support programs.

Supports the implementation, and delivery of all training initiatives Assists in the creation and implementation of SOP, and work instructions.

Assists in the design and development of new projects including development of protocols, resource allocation and database.

Support on the daily and on-going client project communications.

The Associate Program Manager will also be assigned other duties and tasks as required from time to time. Other conditions of employment not specifically set out below are contained within the Company's various policies and procedures.

previous role in management highly preferred.

Experience in the pharmaceutical or healthcare-related industries an asset

Strong client management experience an asset

Experience in project management experience an asset

Experience in reimbursement considered an asset

Bilingual in English and French an asset

Ability to communicate effectively both orally and in writing

Paid vacation

Annual Bonus

Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events

SRx Health Solutions was founded in 2013 by its current President, Adesh Vora. After running retail pharmacies for over 12 years, Mr. Vora opened two pharmacies in Ontario. Vora recognized the need to provide more than just retail pharmacy services. Our company fosters a collaborative and inclusive work environment that empowers individuals to thrive, embrace challenges, and make a meaningful impact on the healthcare industry.

SRx health solutions is committed to fostering an environment of Diversity and Inclusion where employees are both valued and heard. We have a diverse representation of gender, race, sex, thought, and other personal characteristics that contribute towards the improvement of our commerce and people. Please reach out to our People Operations department at Voir email sur ca.edajobs.com.