Insurance appraiser

Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Flexible work arrangements and a hybrid work model

Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

Annual Bonus Target, Based On The Base Salary, With a Potential Payout Of Up To Double The Target (subject To Personal And Company Performance)

As part of our commitment to Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. We’re looking for a Field Claims Specialist, Property Large Loss to join our growing team and provide support in the Sudbury region!

Investigate relatively complex commercial and personal lines property claims in a timely and respectful manner through communication with customers, contractors, consultants and any other related parties.

Handle field tasks on behalf of telephone adjusters.

Provide a superior quality of customer service to external and internal customers, and answer queries relating to the claims process.

Document the claim file by meeting with all involved parties and obtaining appropriate reports and statements from customers, appraisers, third party adjusters, claimants, witnesses, police, and any other pertinent experts to determine coverage.

Analyze the information gathered, interpret insurance policy wording, determines coverage, assesses damage.

Within established authority limits, negotiate with customers, claimants, lawyers, and insurers to settle claims.

Maintain current knowledge of insurance products, as well as appraisal or investigation.

University degree or any combination of training and experience deemed relevant for the role

• 5 to 7 years experience handling personal and commercial property claims with at least partly acquired experience directly in the field
• Demonstrates a passion for customer service with strong written and verbal communication skills
• Strong aptitude for technology with excellent computer skills
• Can travel on short notice

This role is eligible for employee referral bonus. #At Intact, our Value of respect is founded on seeing diversity as a strength. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.