General Manager - Health Services

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Working closely with our Chief Revenue Officer , you’ll be the General Manager of Canada who will be responsible for defining, building, and scaling our commercial presence in region. We’re entering a defining stage of growth in Canada as healthcare systems modernize how they deliver care, we’re helping them bridge technology, data, and human connection. You will build a high-performing team, execute our go-to-market strategy, and own revenue performance across the region. This is a key role for someone who is strategic, loves building from the ground up, and thrives on cross-functional collaboration.

You’ll shape how we go to market through developing our strategy, driving revenue growth, and building meaningful partnerships with customers across the healthcare ecosystem. You’ll help us grow with intention, bringing clarity and structure to how we go-to-market while championing the culture and values that make our growth sustainable. Lead Canadian Execution: You are the owner of sales, growth, execution, client delivery, and stakeholder alignment across Sales, Customer Success, Implementation, and Partnerships.
Partner with Marketing, Product, and RevOps to define how we acquire, expand, and retain customers. Unblock challenges, celebrate wins, and set a standard for performance and culture.
Oversee pipeline generation, deal velocity, and forecasting. Operating as a player-coach where needed to help close strategic opportunities.
Deepen Customer Impact: Build the foundation for Scale: Partnerships: Act as a thought leader and ambassador for our product, building meaningful partnerships within the healthcare ecosystem

8+ years of experience in Sales, GTM, or in a General Management capacity.

• Experience developing and executing go-to-market strategies and managing complex stakeholder partnerships.
• Strong analytical and forecasting skills, ability to make data-driven decisions.
• Data guides us, but patients define the truth that matters.

In office to collaborate with like-minded professionals
Healthcare, Dental, Vision benefit options
Personal development budget of $500 per annum
Learn from some of the best engineers and creatives, joining a diverse team
Become an owner, with shares (equity) in the company, if Heidi wins, we all win
The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups
The opportunity to fast track your startup career!