Cost Planning Analyst

CSN Collision safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. CSN Dundas Valley is a corporately owned and operated flagship location within the CSN Collision network. As the first Concept Store of its kind, this facility serves a dual purpose: it operates as a fully functional collision repair centre while also acting as an innovation hub for the CSN brand. Designed to pilot new technologies, products, and operational processes, CSN Dundas Valley plays a key role in refining initiatives prior to broader rollout across the network. Its strategic focus is to drive enhanced performance, streamline efficiencies, and support scalable solutions that contribute to the ongoing growth and success of CSN locations nationwide.
We are looking for a Collision Estimator to join our team on a temporary basis, with the potential to transition into a permanent position. The role of the Appraiser/Estimator is to accurately assess vehicle damage and prepare estimates that align with insurer, OEM, and internal guidelines. Delivers clear communication and excellent service to customers while remaining accountable to the team. Deliver Accurate, Complete Estimates Identify and document all claim-related and OEM-required repairs, including hidden damage, disassembly when needed, and supplement revisions.
Ensure Compliance with Insurer and OEM Standards Research and apply insurer guidelines and OEM procedures (via RepairLogic, OEM sites), including calibrations and quality control throughout the repair.
Manage Customer Expectations and Communication Clearly explain the repair process, timelines, and damages (claim vs. Support the Repair Process Through Data Accuracy Maintain up-to-date, accurate information in estimating and management systems (dates, rates, authorization, part selections, invoices).
Control Repair Costs and Source Parts Strategically Apply cost-effective repair methods when safe, verify parts accuracy (model/trim), quote sublets, and align with gross profit targets.
Coordinate with Team and Sublet Vendors Schedule required sublets and calibrations, communicate key repair and claim updates internally, and support workflow efficiency.
Conduct Vehicle Assessments and Quality Reviews Determine drivable vs. non-drivable status, inspect repairs for quality, and ensure final delivery meets client and insurer standards.
Ensure Timely Billing and Documentation Submission Upload supplements, submit final bills for insurer approval within 48 hours post-delivery, and scan invoices into shop management systems. Contribute to Team Success and Shop Performance Stay accountable to daily goals, support gross profit achievement, manage workload efficiently, and escalate issues to management when needed.
Must be comfortable travelling to the shop location 5 days a week (Monday to Friday)
This is a temporary position for 3 months with the potential to become permanent.

At least 3 to 5 years of experience working as a Collision Estimator

High level of capability utilizing Mitchell Connect and Audatex software.
Strong planning and organizational skills, with an ability to meet multiple deadlines simultaneously delivering Organizational skills/Time Management proficiency.
Body Shop Connect, Collision link, Parts bridge, Progi Parts, Carpartpro, APU, an asset
Tesla EPC, Repair Logic, Repair Stack, an asset
Proficiency in Microsoft Office Suite and other relevant software applications.
I-CAR training would be an asset.
OEM Specific Training an asset.

Chemicals/Toxins
Heat/Cold, Weather outdoors
Competitive salary
Comfortable environment and supportive to your personal goals.

8-hour shift, Monday to Friday (8am – 5pm)

Qualified applicants will receive consideration for employment regardless of age, race, colour, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities in which we live and serve.

If you require accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.