Remote Support Analyst
$38 per hourFull-time
PRIME INTERNATIONAL COLLEGE OF HEALTH CARE AND TECHNOLOGY
Overview
Languages
English
Education
~ College/CEGEP
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide customer service
Additional information
Work conditions and physical capabilities
Fast-paced environment
Tight deadlines
Repetitive tasks
Attention to detail
Combination of sitting, standing, walking
Personal suitability
Accurate
Organized
Team player
Ability to multitask
Vacancy posted 1 day ago
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