Business Development Manager - Store Development

ScalePad is a market-leading software-as-a-service (SaaS) company with headquarters in Vancouver, Toronto, Montreal and Phoenix, AZ. However, we are proud to say our employee reach is now global so we can best serve our partners all over the world.

ScalePad provides MSPs of every size with the knowledge, technology, and community they need to deliver increased client value while navigating the continuously changing terrain of the IT landscape. ScalePad has received awards such as MSP Today’s Product of the Year, G2’s 2024 Fastest Growing Product, and 2024 Best IT Management Product. ScalePad is a privately held company serving over 12,000 MSPs across the globe.

You can contribute to our innovation and appreciate how your work is helping take this company to a higher level of operational maturity. As Manager of Business Development, you will architect and lead a modern, data-driven outbound engine focused on predictable pipeline creation. It’s a strategic growth function that blends hands-on leadership, GTM alignment, and continuous performance optimization.

You will own the design and execution of outbound campaigns, partner closely with Marketing and RevOps to orchestrate targeted plays, and ensure the team consistently delivers high-quality pipeline across ScalePad’s product suite. Pipeline & Campaign Execution

Deliver predictable top-of-funnel pipeline by structuring and executing outbound campaigns aligned to our GTM strategy, ICP, and product priorities.

Achieve and exceed personal and team appointment-setting and MRR contribution goals.

Partner with RevOps and Marketing to create integrated campaign flows — from lead capture to meeting booked to opportunity creation.

Apply segmentation, trigger-based outreach, and persona-based messaging to maximize conversion.

Team Leadership & Performance Optimization

Lead, coach, and scale a high-performance outbound BDR team.

Conduct structured coaching sessions, skill-development workshops, and regular performance reviews.

Build a culture of accountability, curiosity, and continuous improvement.

Champion the use of AI-powered prospecting automation, sequencing intelligence, and conversational analytics to boost throughput and quality.

Maintain operational excellence by ensuring the accuracy, hygiene, and completeness of HubSpot data.

Collaborate across Sales Enablement, People & Culture, and RevOps to streamline onboarding, training, and play execution.

Serve as the strategic connection point between leadership and the outbound function.

2+ years leading high-performance BDR teams; 5+ years of SaaS sales experience.

• Proven success building/optimizing inbound and outbound BDR engines.
• Strong understanding of MSPs, SaaS sales cycles, and IT services.
• Experience implementing AI tools to increase efficiency and signal detection across the sales process.
• Deep familiarity with HubSpot and modern sales analytics platforms.
• Analytical mindset paired with strong communication, coaching, and leadership skills.
• Benefit from insights and training from our leadership and founder, whose extensive experience in funding and scaling successful software companies creates a stable environment for your long-term career growth. Annual Training & Development: Every employee receives an annual budget for professional development, empowering you to advance your skills and career on your terms.

Enjoy a world-class office at our headquarters in downtown Vancouver, Toronto, and Montreal

Cutting-Edge Gear: Whether in the office or at home, you’ll be set up for success with top-of-the-line hardware.

Wellness at Work: Our Vancouver office features a fitness facility, outdoor ping-pong tables

Comprehensive Benefits: We’ve got you covered with an extensive benefits package with 100% medical and dental coverage fully employer-paid, RRSP matching after one year of employment, and even a monthly stipend to help offset the costs of the hybrid experience.

Flexible Time Off: With our unlimited flex-time policy in addition to all accrued vacation allows you to take the time you need to recharge and thrive.

ScalePad is not your typical software company. When we hire you, we aren’t just offering you a job, but rather we are committing to investing in both you and your long-term career. You'll help shape how this modern SaaS company operates and make a genuine impact on the future of our people, product, and partners.

At ScalePad, we believe in the power of Diversity, Equity, Inclusion, and Belonging (DEIB) to drive innovation, collaboration, and success. Together, we're creating an environment where diverse voices are not only heard but also amplified, where everyone feels valued, and where we can all achieve our full potential.

Please no recruiters or phone calls.