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Gestionnaire, Service à la clientèle / Manager, Customer Service

$36.6 per hour

Tim Hortons

Manager, Food Services

Tim Hortons

Location 739 Mc Callum Road Langford, BC

Salary 36.60 hourly / 40 hours per week

Full time

Early morning, Morning, Day

Starts as soon as possible

Languages English

Education College, CEGEP or other non-university certificate or
diploma from a program of 1 year to 2 years or equivalent experience

Experience 3 years to less than 5 years

Work must be completed at the physical location. There is no option to
work remotely.

Responsibilities:

Analyze budget to boost and maintain the restaurant’s profits

Evaluate daily operations

Monitor revenues to determine labour cost

Monitor staff performance

Plan and organize daily operations

Recruit staff

Set staff work schedules

Supervise staff

Train staff

Determine type of services to be offered and implement operational
procedures

Balance cash and complete balance sheets, cash reports and related
forms

Conduct performance reviews

Cost products and services

Organize and maintain inventory

Ensure health and safety regulations are followed

Address customers' complaints or concerns

Provide customer service

Supervision

16-20 people

Credentials

Certificates, licences, memberships, and courses

First Aid Certificate

Food Safety Certificate

Closing Date: 2025-11-17

Vacancy posted more than 2 months ago
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