Automotive Technician Customer Service - Remote

Overview

Languages
French
Education
Other trades certificate or diploma
or equivalent experience
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Green job
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This information was provided by the employer; it was not verified by Job Bank.
The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.
Work site environment
Dusty
Dirty
Noisy
Work setting
Relocation costs not covered by employer
Garage
Workshop
Responsibilities
Tasks
Confirm findings with supervisor to determine whether to repair or replace unit
Discuss work with supervisor
Inspect mechanical units to locate faults and malfunctions
Inspect motor in operation
Review work orders
Road test motor vehicles
Test automotive systems and components
Adjust, repair or replace parts and components of automotive systems
Repair or replace mechanical units or components
Test and adjust repaired systems to manufacturer's specifications
Estimate parts and labour cost to perform vehicle maintenance and repairs
Perform scheduled maintenance service
Test and adjust units to specifications
Advise customers on work performed and future repair requirements
Complete reports to record problems and work performed
Coach and instruct apprentices
Provide customer service
Credentials
Certificates, licences, memberships, and courses
Automotive Service Technician Trade Certification
Tire, wheel and rim mechanic
Automotive Service Technician (Fuel and Electrical Systems) Trade Certification
Automotive Service Technician (Steering, Suspension and Brakes) Trade Certification
HVAC Certificate
Experience and specialization
Specialization or experience
~ Specialized environmental skills and knowledge

Area of specialization

• Engine repair
• 4-wheel drive
• Electrical and electronic system
• Diesel engines
• Diagnostics
• Alignment, steering and suspension
• Brake system
• Hydraulic system
• Fuel and emission system
• Ignition and electrical system
• Welding
• Front end components
• Heating, ventilation and air conditioning (HVAC) system

Transportation/travel information
Own transportation
Own vehicle
Valid driver's licence
Drive manual transmission vehicle
Work conditions and physical capabilities
Fast-paced environment
Hand-eye co-ordination
Attention to detail
Manual dexterity
Standing for extended periods
Own tools/equipment
~ Tools

Personal suitability
Accurate
Client focus
Dependability
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Reliability
Team player
Punctuality
Benefits
Health benefits
Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits
Financial benefits
~ Group insurance benefits

Long term benefits
~ Long-term care insurance

Other benefits
Learning/training paid by employer
Paid time off (volunteering or personal days)
Parking available