Division Manager, Planning

Groupe JLD-Laguë is one of the largest John Deere dealerships in Eastern Canada, with 19 locations across Quebec and Ontario. Recognized as a leader in sales and service, we pride ourselves on excellence.
Building warm, friendly, and genuine relationships with customers and colleagues in a welcoming work environment will be part of YOUR day-to-day. Exciting challenges will allow you to leverage your expertise, knowledge, and skills to find innovative solutions for OUR customers. You’ll also receive training on the biggest name in the agricultural, commercial, and residential equipment industry— JOHN DEERE! Supervise your team, ensure their training and performance evaluations, and be responsible for hiring high-quality staff;
Measure and analyze the performance and productivity standards of workshop and field technicians based on the department’s annual objectives;
Maintain top-quality after-sales service for both internal and external customers;
Serve customers with enthusiasm and address their needs by conducting various research tasks;
Periodically visit customers to maintain good business relationships and stay informed of their challenges and needs;
Comply with occupational health and safety standards and policies at all times.
Monthly and annual bonus plan based on department performance;
Cell phone and laptop;
Corporate discounts for our employees and their families;
Ongoing training for our employees provided by our in-house trainer as well as by John Deere

A degree in a field related to mechanics, parts, or a related field;
You are passionate about the agricultural, commercial, or industrial sectors;
Working knowledge of English (a plus);
Excellent communication, coaching, and planning skills; and a genuine passion for customer service!