Support Monitoring Specialist

Please Note: If you are a current Algonquin College employee apply to this job via the Workday application.

Allied Health
Full-Time Support
31.05-$35.99-Hourly
Length of Contract:
Posting Information
This job posting is now accepting applications from all qualified individuals.
Posting Closing Date:
Please note: jobs are posted until 11:59 pm on the job closing date.

Under the administrative direction of the Chair of Allied Health the incumbent is responsible for providing administrative support to the Chair and faculty in the department and serves as the primary contact for the Allied Health department both internally and externally. This includes responding to general student inquiries liaising with the Registrars Office for scheduling timetables and various related curricular requirements for program delivery.

The incumbent is responsible for the planning coordination and execution of all facets of course loading to ensure quality faculty and student timetables the preparation monitoring and analysis of full-time faculty standard workload forms (SWFs) and other than full-time (OTFT) addition they will coordinate the onboarding process for new faculty and support) staff as well as review part-time payroll. Acting as liaison the incumbent will collaborate with the Chairs Coordinators Curriculum Office and the S.Academic Office to establish changes required for the Annual Curriculum Review process for multiple programs within the department.

Additionally the incumbent provides general administrative support for Program Council and is the liaison for the external stakeholders for Program Advisory Committee (PAC) meetings including preparing correspondence meeting minutes and reports frequently of a confidential strategic and/or specialized nature. The incumbent also supports the program accreditation process and site visit. Organizing meetings gathering current documents researching consulting collating and populating details for the submission of critical program accreditation requirements. Payroll and Part-Time Position Administration
Gathering required information relating to part-time staff requirements;
Advising Chair and Coordinators of discrepancies in payroll information;
Ensuring part-time Support and Administrative (Dentists) staff have appropriately assigned positions i.e. casual temporary RPT etc
Assisting in update of quarterly budget review in relation to select programs
Discussing and resolving multiple issues such as: hours submitted in incorrect position additional hours submitted in excess of those contracted employee status with various college departments verifying part-time status on HR system;
Process Termination of employees via Workday with Chairs approval;
Processing part-time payroll by reviewing employee time entries and advising Chair of approval;
Corresponding with new employees regarding onboarding and payroll setup;
Participating in meetings with Coordinators Chair and Business Administrator in the planning process for the upcoming year which includes enrolment projections calculating part-time teaching costs and operating expense projection at cost centre level (program).
Initiating the collection of all relevant data analyzing and entering all details necessary for course loading timetable for all terms in the academic cycle; planning and implementing schedule for Chair and Coordinators based on Registrars Office information and other departmental deadlines ensuring overall deadlines are met;
Ensuring service course information is collected and distributed to other specific departments for courses needed within programs that are owned by another area
Reviewing enrolment projections program structures department full-time faculty complement and programs of study;
Verifying group loading reports;
Reviewing verifying and revising draft timetables and exam schedules in consultation with the Chair coordinators and scheduler;
Preparing process map and inputting data on GeneSIS course loading for multiple programs;
Liaising with Registrars Office/Scheduling staff in program-specific matters such as course/group loading timetabling conflicts and enrolment section maximums;
Liaising with other college academic departments with regard to providing service courses for our students ensuring that sufficient sections are scheduled and faculty assigned; Coordinates text book and course material orders including troubleshooting missing adoption
Collecting and revising information submitted from Chair and Faculty prior to each term for the draft preparation of SWFs for select ALLH programs ensuring that the stipulations of the Collective Agreement are met;
verifying SWF
Verifying SWF validation each term in relation to information collected from Human Resources ensuring data is accurate for presentation to Chair and highlights overtime as applicable;
Maintaining current staffing information to aid in the allocation of faculty assignments taking into account the Faculty Collective Agreement Human Resources policies and College Scheduling procedures.
Verifying part-time faculty SWF information to ensure accuracy of part-time payroll assignments in Workday
Providing Chair and program coordinators with impact analysis of curriculum changes for multiple years;
Gathering and compiling data and preparing appropriate reports and procedures for such items as the College calendar and monographs;
Assisting/advising faculty the Registrars Office (Scheduling) Human Resources S.Academic and other departments regarding concerns in the areas of timetables workload benefits program narratives and program structure.;
Providing information such as college policies and procedures information from GeneSIS and Workday;
Providing guidance to faculty regarding administrative requirements of the department and elsewhere in the College (e.g. curriculum and course loading requirements professional development requests)
Providing guidance to students on admission requirements registration and office policies.
Collects and provides information to faculty Financial Aid/Student Awards (Registrars Office) Deans Office and students regarding awards for the annual awards ceremony
Assisting students with completing forms applications and other documents
Collecting and forwarding information to student graduation status to the Registrars Office
liaisons with Health Services and external agency (ParaMed) Coordinators of accuracy of information for updating and organization of posting to website
Experience working with a student information system in a post-secondary education environment
Experience using Microsoft Excel at the intermediate level.

*This position is eligible for hybrid work in conjunction with the Colleges Flexible Work Arrangement Policy . (Algonquin College values diversity and is an equal opportunity employer.