Principal Software Development Engineer, Machine Learning

Principal Software Developer Location Remote in Winnipeg, MB : About Laivly Seeking curious and creative types! We are an ambitious company of innovators building and shaping the future of customer service technology. Our solutions help the world's biggest brands leverage artificial intelligence, machine learning, and digital automation in their contact centers to deliver better customer experiences. Led by a team of established contact center experts, Laivly addresses the unique needs and challenges of customer service programs, with an emphasis on ethics in AI and the customer service agent experience.

The team at Laivly is looking for a highly skilled and motivated Principal Software Developer to join our innovative team. You bring expertise across multiple programming languages, including .NET, Node.js, Python, and experience in generative AI. You excel at solving complex challenges with creativity and minimal direction, demonstrating a passion for learning and pushing the boundaries of technology.

As Principal Software Developer, you will…

Design, implement, and optimize software solutions using modern frameworks and technologies, including .NET, Node.js, Python, and generative AI platforms

Tackle complex engineering challenges with creative approaches, leveraging your expertise and curiosity to deliver effective solutions independently

Guide and mentor junior and mid-level engineers, fostering their technical growth and contributing to a culture of collaboration and innovation

Collaborate Across Teams: Work closely with product managers, designers, and stakeholders to translate business needs into robust technical solutions

Code Quality and Best Practices: Uphold high standards in code quality, testing, and documentation to ensure maintainability and scalability

As Principal Software Developer, you have…

Minimum 5 years proven experience in software development with deep expertise in .NET , Node.js , and Python

Strong knowledge and hands-on experience with generative AI tools, frameworks and applications

Proficiency in a variety of programming paradigms and languages (e.g., Java, Go, or others is a plus)

AWS, Azure, or GCP)

Familiarity with modern development practices such as CI/CD, Agile, and DevOps principles

Excellent communication skills, with the ability to articulate complex technical concepts to a range of audiences

• Experience in AI/ML applications , including natural language processing and deep learning
• Familiarity with front-end frameworks (e.g., React, Angular, or Vue.js)
• Contributions to open-source projects or a portfolio showcasing innovative projects

This role is remote and open to applicants within Canada or the US.

Laivly gives you the opportunity to collaborate and grow your career with a creative, diverse, and passionate team. We work hard and play often, with a flexible environment that works with you. A career at Laivly means being part of a fun-loving, dedicated team of creatives, risk takers and game changers. Laivly provides Equal Employment Opportunities in accordance with all provincial and federal laws. Laivly is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.