Learning and Development Manager (Human Resources)

The Human Capital (HC) team at PwC Canada includes Human Resources, Learning & Development, and Talent Management professionals. The Tax L&D Senior Manager will support the vision of driving value to our people, business and clients by fostering a culture of continuous learning. Reporting to the Director of Tax L&D, the Tax L&D Senior Manager is responsible for the strategic design, development, and implementation of learning solutions that drive business impact. Operating with a high degree of autonomy and serving as a trusted advisor to the business, this role requires effective collaboration with diverse teams and senior stakeholders, maintaining accountability for strategically important tax programs and L&D projects, and ensuring solutions are innovative, high-quality, and aligned with Firm-wide and Tax priorities.

As a Tax Learning and Development Senior Manager, you'll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Lead the strategic design, development, and implementation of tax learning programs that deliver business impact

• Lead the development and execution of content strategies and learning solutions, working hands-on with tax leaders, subject matter experts, and cross-functional teams
• Ensure recommended solutions are translated into actionable plans and executed effectively, driving measurable results for the tax practice
• Develop learning solutions that address emerging tax topics, regulatory changes, and future business needs
• Build and deliver tax technical and non-technical content, overseeing all aspects of content development and facilitating engaging learning sessions for diverse audiences
• Coach, mentor, and develop L&D team members, fostering a culture of collaboration and continuous improvement
• Represent Tax L&D in firm-wide committees, leadership meetings, and external networks, advocating for learning excellence and strategic alignment
• Applicants should have experience in tax and hold a CPA designation, or possess a combination of learning and development expertise with accounting and tax knowledge. The role also welcomes candidates with a background in designing learning experiences, curriculum development, and content creation, as well as other relevant professional qualifications
• Proven ability to manage and prioritize multiple projects, consistently delivering results under tight deadlines and shifting priorities
• Evidence of strong consulting skills, including senior-level presence and effective communication (oral and written) with stakeholders at all levels, including leadership
• Extensive, hands-on expertise in adult learning theory, instructional design, content and program development, implementation, and assessment/evaluation of learning solutions
• Track record of coaching and developing both self and others through on-the-job learning and performance management
• Demonstrated judgment in highly complex environments, ensuring appropriate engagement and involvement of key stakeholders, including senior leaders
• Extensive experience aligning learning and development strategies with organizational priorities to support business growth and transformation, and a strong commitment to client service with a track record of leveraging L&D to deliver measurable business outcomes and an exceptional client experience
• Given our national recruiting approach, ranges may vary for positions in other locations. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Powered by the latest technology, you'll be a part ofdiverseteams helping public and private clients build trust and deliver sustained outcomes. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

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