Site Reliability Engineer / Platform Operations Engineer
Punt
Punt is a Vancouver-based, founder-led technology company behind two of the largest social casinos in North America. We're evolving into a super app that brings social gaming and exciting new verticals together in one experience. We're building toward a new category: the most advanced and engaging social gaming platform in the world.
Senior Site Reliability Engineer
to join Production Engineering, the team that help advance our infrastructure, security, reliability, and platform maturity. This is a senior individual contributor role for someone who can operate across cloud infrastructure, CI/CD, production operations, security controls, observability, incident response, and developer enablement.
You will be responsible for designing and operating secure, scalable, cost-effective, and highly available infrastructure that supports a fast-growing social gaming business. You’ll work closely with engineering leadership, backend engineers, product teams, and security stakeholders to raise the bar for how systems are built, deployed, monitored, secured, and operated.
This role requires strong hands-on AWS experience, production infrastructure ownership, strong SRE instincts, and the ability to support other engineers while applying pragmatic standards. on-call rotation
Design, implement, and continuously improve secure, scalable, and highly available AWS infrastructure supporting high-volume social gaming and transactional workloads.
Own and improve production infrastructure across services such as ECS, RDS, VPC, EC2, CloudFront, CloudWatch, serverless components, networking, load balancing, and related AWS services.
Help implement and mature DevSecOps practices across the engineering organization, including secure CI/CD, secrets management, least-privilege access, infrastructure hardening, vulnerability management, and deployment governance.
Design, optimize, and maintain CI/CD pipelines using tools such as GitHub Actions, AWS CDK, CodeBuild, CodePipeline, and related automation frameworks.
Improve production reliability through SRE practices, including SLIs, SLOs, error budgets, incident response, post-incident reviews, runbooks, alert hygiene, and operational readiness standards.
Partner with backend and frontend engineering teams to improve release safety, rollback strategies, automated testing gates, deployment visibility, and production support practices.
Diagnose and resolve complex performance, scalability, and reliability issues across AWS infrastructure, PostgreSQL, Redis, PHP/Laravel workloads, Apache, Nginx, and related runtime environments.
Drive infrastructure-as-code adoption, cloud cost optimization, environment consistency, and repeatable deployment patterns across development, staging, and production.
Support platform evolution, including pragmatic migration from monolithic systems toward better-bounded services where it improves scalability, reliability, security, or delivery speed.
Strengthen cloud security posture through IAM design, network segmentation, logging, auditing, encryption, secure build practices, and compliance-oriented controls.
Contribute to architecture reviews, operational readiness reviews, documentation, incident reviews, and hands-on guidance for engineering teams.
Bring an AI-forward engineering mindset, using modern AI-assisted development, automation, and operational tooling to improve engineering leverage, code quality, security review, and production support.
5+ years of experience in DevOps, SRE, infrastructure engineering, platform engineering, cloud engineering, security engineering, or related roles.
Strong production experience operating high-traffic, high-availability, customer-facing systems.
Deep hands-on experience with AWS, including services such as ECS, RDS, CloudFront, VPC, EC2, CloudWatch, IAM, load balancers, serverless services, and networking primitives.
Strong infrastructure-as-code experience, ideally with AWS CDK, Terraform, CloudFormation, or equivalent tools.
Strong understanding of secure software delivery, including build pipeline security, secrets management, artifact integrity, dependency scanning, vulnerability management, and least-privilege access.
Strong knowledge of SRE practices, including SLIs, SLOs, alerting, incident response, runbooks, post-incident reviews, and production readiness.
Hands-on experience with observability, logging, metrics, tracing, alerting, and production debugging using tools such as CloudWatch, Grafana, Prometheus, ELK, New Relic, or equivalent platforms.
Experience supporting production workloads involving PostgreSQL and Redis, including performance diagnosis, scaling considerations, backup/recovery, and operational management.
Working knowledge of web infrastructure and runtime performance involving PHP, Apache, Nginx, containers, networking, caching, and load balancing.
Strong understanding of cloud security, network security, IAM, encryption, audit logging, access control, and compliance-oriented operational controls.
Experience participating in or leading on-call rotations and production incident response.
Experience in gaming, social gaming, fintech, payments, cryptocurrency, blockchain, gambling-adjacent, or other high-volume transactional platforms.
Experience with PostgreSQL schema design, indexing, query optimization, replication, backup/recovery, and performance tuning.
Experience securing the software supply chain, including dependency scanning, SBOMs, container scanning, artifact signing, branch protection, and secure release workflows.
Experience with WAFs, DDoS protection, CDN configuration, bot mitigation, fraud-adjacent infrastructure controls, or edge security.
Experience with compliance programs, security questionnaires, SOC 2-style controls, audit evidence collection, or production control frameworks.
Strong cost optimization experience across AWS compute, database, networking, storage, logging, and observability spend.
Experience using AI-assisted tools for infrastructure automation, incident analysis, security review, code generation, documentation, and operational workflows.
Bachelor’s or Master’s degree in Computer Science, Engineering, Information Security, or a related discipline, or equivalent practical experience.
on-call rotation .
Help scale a fast-growing social gaming platform where infrastructure, security, reliability, and performance directly affect the business.
Play a senior hands-on role in shaping cloud architecture, DevSecOps practices, SRE maturity, and production operations.
Partner closely with engineering leadership and product teams to improve how software is built, shipped, secured, and operated.
Use modern engineering practices, including infrastructure-as-code, AI-assisted workflows, observability, secure CI/CD, and cloud-native automation.
Help define the technical standards and operational culture of a growing engineering organization.
$120.11k - $150.15k per year
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$100k - $120k per year
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- Join Userful as a Site Reliability Engineer, where you will leverage your networking and Enterprise Linux skills to deliver operational excellence. This customer-facing role involves significant travel to ensure smooth deployments. As a Site Reliability Engineer, you will act...
$120.7k - $161.8k per year
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$145k - $185k per year
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