Implementations Consultant

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an Gong Implementation Consultant specialist to join one of our clients ' teams. Lead and deliver Gong implementations for diverse customers in the EMEA region.

• Translate CRM, pipeline, and forecasting realities into a high-impact Gong setup.
• Train and coach customers, ensuring strong adoption and long-term success.
• Troubleshoot data and integration issues, providing clear guidance without falling into “follow the script” delivery.
• Strong CRM Experience
• Must-have: 3+ years hands-on CRM work (Salesforce, HubSpot, or similar).
• Exposure to conversational intelligence tools.
• A solid CRM foundation is essential for configuring Gong and ensuring data accuracy.

Excellent customer-facing communication and problem-solving skills.

• Prior consulting, onboarding, or implementation experience.
• You’ll lead discovery, guide customers, and help them structure their revenue processes effectively.

Technical Acumen

• Comfort with data, integrations, APIs, and basic troubleshooting.
• Understanding of JSON, data flows, and integration concepts.
• Understanding of B2B sales stages, pipeline management, and forecasting discipline.
• You’ll translate a customer’s revenue motion into an effective Gong configuration.

General awareness of CRM and sales/RevOps tooling.

• It accelerates your ramp-up and helps contextualize Gong within the customer’s broader tech stack.

Customer Success Mindset

• Ability to partner with customers to drive adoption and long-term value.
• Our customers want more than a “standard script.” Many customers complain about rigid, template-driven implementations—your creativity is the differentiator.