Service Management Office Manager H/F

Join us as an Office Supervisor and play a key role in ensuring the smooth day-to-day operation of our administrative functions.

In this role, you will be responsible for overseeing daily office activities, ensuring efficient processes, high-quality service, and seamless operations. You will coordinate administrative tasks, manage priorities, and help optimize workflows and best practices.
You will also be involved in managing and developing your team by providing guidance, support, and opportunities for growth.
Team Leadership & Performance Management
Lead and coach mailroom employees across three sites
Complete annual reviews, goal setting, and ongoing performance coaching
Operational & Client Service Management
Maintain knowledge and presence across all three sites
Manage new and ongoing projects to ensure smooth execution
Maintain updated safety boards and required documentation at each site
Timekeeping, Reporting & Administration
Manage employee attendance, sick time, vacation, and personal days
Complete and submit monthly SLA reports for all sites
Problem Solving & Continuous Improvement
Support General Mail Management (GMM) standards and service improvements
High School Diploma or equivalent

• Experience in mailroom, office services, facilities, or client service and digital mail operations preferred
• Health & Safety training (preferred)
• Experience using Kronos or similar workforce management systems
• Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.

From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.
Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.

Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.
The pay range for this position is $55,000.00 - $60,000.00.