Front Desk Agent / Réceptionniste - Me

Dexter Inn & Suites is a 211 unit facility located in Labrador City at the heart of the Labrador Trough “Iron Ore Belt", and we are looking for an individual to join our team as a Receptionist.

Reporting directly to the Manager or Deputy Manager, the Receptionist is responsible for providing Receptionist & Accounting duties within the Dexter Inn & Suites. These services are to be provided in an effective and efficient manner that will ensure both Internal & External Customers are provided with the very best experience when visiting the Dexter Inn.

Administer housing reservations, cancelations, and changes;

Maintain a clean and organized front desk/Lobby area;

Work with housekeeping to plan daily cleaning and bed changes.

Be responsible for directing evacuation in the case of a fire alarm. Be available to listen to, rectify and report complaints that anyone staying at the hotel may have;

Ensure a safe work environment at all times that is in compliance with all company safety policies and procedures as well as the applicable acts and regulations.

Participate in department safety and operations meetings.

Maintain knowledge of emergency procedures and company policies;

Send out weekly distribution reports to divisional managers when required.

Adhere to local and externally relevant health and safety laws and policies, as well as the company HSE system.

Take part in any safety tours or inspections relevant to your department;

Working knowledge of company emergency and safety policies and procedures;

Maintain up to date standard first aid training;

Pose great customer service skills and have to be easily approachable

Must be computer literate and be able to use as a minimum Microsoft programs as well as our company EVENT software;

Ability to effectively communicate both verbally and in writing;

The Front Desk Clerk will be required to work regular scheduled shifts of 12+ hours at a time.