CHEF DE PRODUIT E-BANKING

Our client, a top banking client in Canada is looking to hire
Senior Product Manager for their team with a contract for 12 Months with potential extension or conversion to Permanent. Hybrid - 1 day in office (Mandatory on the 3rd Wednesday of each month) in Downtown Toronto.
As the Senior Product Manager, Salesforce/nCino (a SAAS platform), you will contribute to the overall success of the Digital Transformation of the Business Banking/Retail & Small Business. roadmap and drive a dedicated backlog with partners in, Business Banking, Retail & Small Business, Operations, and Engineering. You will oversee the rollout of an industry leading digital experience, and be responsible for engaging stakeholders, incorporating feedback from participants, prioritizing key features and experiences, and more. You will be responsible to partner with the Salesforce/nCino Vendor, other product managers, functional SME's, bank stakeholders, software engineers, and designers, to translate the user journeys into actionable, prioritized backlog deliverables and follow through to delivery. This role ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
Leader in agile product management to prioritize effectively and manage inter-dependencies across key scrum teams

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Prioritizes and manage a dedicated backlog with partners across Commercial, Retail & Small Business, Engineering and Operations Partners closely with the Salesforce/nCino Vendor and Engineering to ensure a user experience across client segments that is logical, engaging, and accessible

Uses data to drive decisions, building hypotheses, testing and iterating, including planning for the right incorporation of data and analytics strategies into roadmap

Engages day to day with the scrum teams, clarifying questions and helping with decision making.

Plans for and considers reusability of Canada components in other markets across the Bank's International footprint.

This will be a Technical Product leadership role

Understands how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.

Actively pursues effective and efficient operations of his/her respective areas in accordance with bank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Champions a high-performance environment and contributes to an inclusive work environment.

8-10 years experience as a Senior Product Manager/Owner, building customer facing digital products and salesforce experience with sales and service cloud or FSC cloud.

8-10 years of experience managing a technology product or a digital journey end to end, from inception to delivery

8-10 years of experience working in multiple functional areas such as Agile/Scrum environment

Strong understanding of the Retail/Small Business or Commercial Banking business lines including policies and processes, servicing models and products

Good time management and organizational skills to effectively manage high-scale project

Integrity, high attention to detail, thoroughness and accuracy are critical to ensure quality outputs.

Solid organizational and time management skills to manage competing activities within short time frames.

The incumbent requires self-initiative, resourcefulness and strong organizational ability to manage a diverse range of projects.

Master of identifying and solving ambiguous problems to drive customer and business value

Engineering, Computer Science or Business degrees considered an asset

Senior Product Manager " in the subject line.