Client Account Manager, Government And Public Services

We’re looking for driven, entrepreneurial Account Executives who want more than a quota, they want impact, autonomy, and growth . If you thrive on building relationships, closing complex deals, and managing accounts end to end, this is your chance to join a high-performance team where your results truly matter.
We’re an established enterprise software company within the TAG Software Group portfolio, delivering mission-critical solutions to public sector and regulated organizations across Canada and the U.Our flagship platform powers correspondence management, workflow tracking, case and file management, and records management for government agencies.
On top of that, we’re innovating with AI-driven automation that eliminates manual work and accelerates response times, helping public sector organizations work smarter and faster.
Own the full sales lifecycle: inbound and outbound prospecting, qualification, discovery, demonstrations, proposals, negotiation, and close.

• Research, target and qualify prospects across the Federal, Provincial/Territorial and Municipal levels in Canada and the United States.
• Balance new business acquisition with ongoing account management, renewals, and expansion opportunities.
• Act as the primary account manager for an assigned book of approximately 45 public sector accounts, owning renewals, expansions, upsells and customer satisfaction.
• Create, configure and maintain Salesforce workflows, automations, reports and dashboards to scale processes and improve team productivity.
• Maintain accurate Salesforce records and proactively create and manage tasks, follow ups, opportunities and next steps.
• Collaborate with Product, Pre Sales/Implementation and Customer Success teams to ensure demos, POCs and onboarding meet customer requirements.
• Capture and share customer feedback and market insights to inform product development, roadmap and sales strategy.
• This is a highly autonomous individual-contributor role within a small sales organization, with close collaboration from the Managing Director and Marketing team.

Proven track record selling into the Government of Canada and other public sector organization

• Enterprise software sales experience in a full-cycle closing role (Account Executive or equivalent)
• 3–5 years of sales experience with consistent achievement of targets; public sector and COTS experience highly desirable
• Knowledge of public sector procurement cycles, rules and timelines (RFPs, tenders, standing offers, procurement frameworks)
• Excellent communication, presentation, negotiation and stakeholder management skills
• Tech savvy with the ability to run technical demos confidently to both technical and nontechnical stakeholders and translate technical value into business outcomes
• Expert user of Salesforce with hands-on experience building workflows, process automation, reports and dashboards
• Strong research skills and experience with outbound lead generation strategies (cold outreach, targeted campaigns)
• Fluency in French (preferred)
• Bachelor’s degree in business, marketing, public administration or a related field (preferred)

Competitive base salary plus commission (performance-based, uncapped commission plan).
Ongoing professional development, sales enablement and training.
Significant opportunity to influence growth and commercial strategy in a high-impact role.

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