System Analyst, Support and Implementation

Cluster Applications Branch (CAB) provides leadership in the planning development delivery and support of application solutions through services such as consulting and collaboration with clients and their business planning. The branch provides expertise to ensure the IT solutions align with program goals and commitments. CAB provides these services for the Ministry of Finance and some areas of Treasury Board Secretariat.
Within CAB the Imaging Processes & Analytics unit has several mandates including delivering a high-volume complex integrated payment processing document imaging and data capture IT service; delivering products solutions and services in the development maintenance and support of a portfolio of applications and related systems which provide business intelligence and data analytics; The core mandate of this unit is to support imageON application and its operations as well as its infrastructure support for processing Ontario Government revenues. Provide technical advice to clients and leverage OPS I&IT solutions and applications to meet program/service goals and objectives ensuring efficiency.
Verify System monitoring and operability system health fax server availability inbound/outbound file transfer FileNet communication.
Verify systems and applications are running as expected
Verify production and test backup jobs are completed successfully
Verify mainframe files are transferred
Verify FileNet image transfer
Verify ImageON File extracts and transmissions are completed
Verify MFT transfer service is completed
Verify MoveIT transfer service is completed
Verify Connect Direct (NFS) transfer service is completed
Manage building access
Verify hardware lighting HVAC are in good working condition
Coordinate/validate monthly generator testing and impact to ImageON
Coordinate/verify vendor support or release implementation
Provide analytical and problem-solving skills to assess and identify clients business needs and technical needs propose alternatives/solutions.

Knowledge of Image capture and digital documentation technology
Knowledge and understanding of Information Management principles concepts policies and practices
Be able to prepare technical documents functional and non-functional requirements documents systems specifications requirements
Be able to guide the feasibility studies and cost effective analyses of proposed client I&IT initiatives ensures all studies and analyses are documented
Ability to create test plans test strategy test cases execute monitor and track testing status for ImageOn

Ability to plan and coordinate onsite testing with all partners required
Ability to create test plans test strategy test cases execute monitor and track testing status
Ability to follow issues tickets test cycles start to finish to ensure completion to meet SLAs or key sequential actions to be completed by owners and communicate transition to the next owner to kick off their key action/task
Be able to assess and identify clients business needs and technical needs and propose solutions
Experience in recommending and directing the measurement and improvement of tools techniques standards and performance criteria to control the quality of application development initiatives
Be able to provide coaching and direction to junior analysts
Excellence on liaison and communication with business partners vendors and IT teams
Proven track record on building strong working relationships.
Excellent in writing technical documentation and reports
Excellent written communication skills to prepare project reports presentations on analysis and recommendations system documentation and manuals
Ability to create test plans test strategy test cases execute monitor and track testing status for ImageOn Skill Set Requirements: Proper escalation when necessary Ability to plan and coordinate onsite testing with all partners required Ability to create test plans test strategy test cases execute monitor and track testing status Ability to follow issues tickets test cycles start to finish to ensure completion to meet SLAs or key sequential actions to be completed by owners and communicate transition to the next owner to kick off their key action/task Ability to coordinate prioritize and follow through with multiple initiatives at one time Be able to assess and identify clients business needs and technical needs and propose solutions Experience in recommending and directing the measurement and improvement of tools techniques standards and performance criteria to control the quality of application development initiatives Be able to provide coaching and direction to junior analysts Excellence on liaison and communication with business partners vendors and IT teams Proven track record on building strong working relationships. Excellent in writing technical documentation and reports Ability to create documents that require client approval and signoff Excellent written communication skills to prepare project reports presentations on analysis and recommendations system documentation and manuals