Senior QA Engineer - Quality Testing

We are seeking a Senior Quality Assurance Engineer to support an upcoming Microsoft Dynamics 365 CRM implementation. This role requires deep hands-on QA expertise strong understanding of end-to-end business processes and proven experience testing Dynamics 365 Sales Customer Service and related Power Platform components within an Agile delivery model managed through Azure DevOps.

This is a senior-level delivery role responsible for ensuring solution quality across functional processes integrations data migration and user experience prior to production deployment.

final duration will be confirmed based on project initiation and delivery timelines. This role is fully remote and the successful candidate must be available to work in PST hours to accommodate our clients.
Define and execute the overall QA strategy for a Dynamics 365 CRM implementation.
Develop test plans test cases regression suites and traceability matrices aligned to business requirements and user stories.
Establish quality gates across sprint cycles UAT readiness and go-live.
Ensure configuration customization and extensions meet documented requirements and acceptance criteria.
Manage test execution defect tracking and reporting within Azure DevOps.
Validate any system integrations APIs middleware interactions and data migration readiness.
Coordinate and guide business user acceptance testing and support go-live validation.

5 years in Quality Assurance within enterprise business applications.
Direct testing experience with Microsoft Dynamics 365 CRM (Dynamics 365 Sales Customer Service Power Platform).
Proven experience using Azure DevOps for test planning execution and defect lifecycle management.
Strong understanding of CRM business processes integrations data migration testing and security validation.
Experience working in Agile project delivery environments.

Experience within municipal public sector or regulated environments.
Familiarity with automated testing frameworks for Dynamics/Power Platform.
Exposure to performance/load testing tools and CI/CD release management.
Microsoft certifications in Dynamics 365 Power Platform or Azure DevOps.

Ability to operate as a senior quality authority within a delivery team.
Strong stakeholder communication across business and technical audiences.
Detail-oriented with a risk-focused mindset aligned to enterprise delivery standards.
Comfortable working in fast-paced timeline-driven implementations.

These principles guide how we work with clients and each other every day. Strives for excellence and continuous improvement in everything we do
Endeavour Solutions is a leading Microsoft Partner for ERP CRM and AI Cloud Business Applications serving SMB mid-market and corporate clients with advisory services implementation & training and ongoing support for Microsoft Business Applications. Our key focus areas include Microsoft Dynamics 365 Power Platform Business Central and Dynamics GP supporting clients across Canada and the United States.
Must be legally entitled to work in Canada or the United States and be available for occasional travel in Canada and the USA.
Qualified candidates will be asked to complete a Predictive Index survey as part of the application process.
Endeavour Solutions uses AI tools such as Microsoft Copilot to assist with administrative tasks like transcribing interview notes. These tools do not make hiring decisions.
Endeavour Solutions is an equal opportunity employer that does not discriminate against any employee or applicant based on race ancestry place of origin colour ethnic origin citizenship religion gender identity gender expression creed sex sexual orientation age record of offences marital status family status or disability. Senior IC