Full-Time Contractor Sales Associate

Benefits

Bonus based on performance

Health insurance

Training & development

CertaPro Painters is a leader in the residential and commercial painting industry. Across North America, we are the largest residential and commercial painting franchise and we have continued to grow since our founding in 1992. The brand is comprised of a network of professional business owners and their team of office associates, sales consultants, production specialists, and painting contractors. Each team member is committed to helping their clients beautify homes and buildings: interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – Certainty of a job well done. We focus on the details of every project and most importantly, we focus on delivering an extraordinary experience to our clients.

The Role

CertaPro Painters of Hamilton have been consistently growing and as a result, we are looking for a Sales Associate to lead the Residential business in the Hamilton region (Ancaster, Dundas, Hamilton, Stoney Creek and Grimsby). This is a sales position responsible for on-site estimating as well as driving sales by developing leads and growing the business through existing relationships. The ideal candidate has a sales or paint industry background, outstanding relationship building skills and a customer-focused approach.

Responsibilities

Maintain open appointment availability for potential customers and achieving sales goals

Setup initial meetings with prospective clients

Provide on-site one-on-one customer consultations

Create a customized and detailed proposal for customers based on their needs

Develop solutions that are consistent with the client’s preference and budget

Suggest applicable and relevant alternatives options where appropriate

Close the sale successfully

Collect job information for handoff to production team and maintain a positive working relationship with them

Support the production crew with clarity on scope of work for painting projects

Manage relationships and ensure high levels of customer satisfaction and work is completed satisfactorily

Facilitate the resolution of Customer Complaints in a timely manner

Responsible for collecting on all accounts receivable

Ensure up-to-date client information and communication is captured in our software

Effectively prioritize, manage, and convert different stages of the sales cycle with target customers and projects in the pipeline

Build relationships with customers for future opportunities

Support CertaPro marketing and business development initiatives

Be accountable to the manager for meeting weekly, monthly and annual goals

Attend home shows and similar events throughout the year as required

Qualifications

• 3-5 years experience in in-home sales within the home improvement industry
• Excellent communication, presentation and interpersonal skills
• Results oriented – able to set, meet and exceed goals
• Project, time management, and problem-solving skills
• Customer focus and good negotiation skills
• Detailed oriented, organized and energetic
• Good computer skills; proficiency in Microsoft Office Suite; CRM knowledge (an asset)

Requirements

Valid driver’s License with clean driving record

Access to reliable vehicle

Available to work full time with occasional evenings and weekend

Benefits/Compensation

• Base salary $50K-$60K plus commission
• Comprehensive health benefits package
• 3 weeks vacation
• Paid mileage
• Laptop computer and cell phone

Each CertaPro Painters business is independently owned and operated.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Canada.