CHARGE DE SUPPORT LOGICIELS (IT)

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.As an Oracle consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Oracle applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Oracle applications. As a Manager in our Oracle Application Evolution Services practice, you will lead the functional strategy, continuous improvement roadmap, and day-to-day operations for Oracle Cloud SCM across complex client environments. You will act as the single point of contact for clients, owning both operational support ("Run") and the enhancement/innovation backlog ("Dev") in a DevOps delivery model. This role combines hands-on Oracle SCM functional expertise with leadership of cross-functional delivery teams, ensuring stable operations, high-quality enhancements, and strong client engagement. Act as the primary client contact for all Oracle Cloud SCM functional areas within the managed-services engagement.

• Lead DevOps backlog management, including intake, prioritization, planning, and release of enhancements and optimizations.
• Provide hands-on functional expertise in Oracle Cloud SCM modules, such as Procurement, Inventory, Order Management, Manufacturing, and Cost Accounting.
• Guide solution design, validate configurations, review functional deliverables, and ensure operational stability through root-cause analysis and systemic remediation.
• Direct functional teams (onshore/offshore) in resolving incidents, delivering enhancements, and managing quarterly Oracle Cloud update cycles.
• Facilitate key DevOps ceremonies, such as backlog grooming, sprint planning, retrospectives, and release reviews.
• Collaborate with technical, integration, PMO, and architecture teams to deliver cohesive end-to-end solutions and build strong client relationships by identifying risks and improvement opportunities.
• Mentor and coach team members, support business development efforts, and contribute to SOW development, estimation, and account planning.

Strong interest in upskilling, embracing new technology trends, and adapting to digital tools and ways of working.

• Demonstrated commitment to diversity, valuing different perspectives, and collaborating with individuals from varied backgrounds.
• Bachelor's degree in Supply Chain, Business, Engineering, Information Systems, or a related field.
• Extensive experience with Oracle SCM applications (preferably Oracle Cloud SCM; Deep functional expertise in Oracle Cloud SCM modules: Procurement, Inventory, Order Management, Manufacturing, and Costing.
• Proven experience in DevOps or managed-services models, handling both operational support and development/enhancement cycles.
• Track record managing multi-disciplinary teams across diverse geographies (onshore/offshore),and effectively prioritizing high volumes of work.
• Strong communication, stakeholder management, critical thinking, problem-solving, and decision-making skills, especially with business and IT supply chain leaders.
• Familiarity with Oracle Cloud quarterly updates, release management best practices, and experience with automation, DevOps tools (e.g., Jira, Azure DevOps), and multi-pillar engagements involving SCM, Finance, and Projects.
• Given our national recruiting approach, ranges may vary for positions in other locations. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

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