Service Advisor (Weekends)

City Buick Chevrolet Cadillac GMC is looking for a Service Advisor to add to their team in Toronto. City Buick Chevrolet Cadillac GMC is proud to be a member of The Humberview Group, representing 20 dealerships and 18 automotive brands.

Our Service Advisors are one of the first points of contact with customers who bring their vehicles in for service.They are responsible for advising customers on the necessary services required to their vehicle, as well as on routine maintenance.

The Service Advisor will also advise customers on other available services, book appointments, and build lasting relationships.

Base salary + Bonus, ranging from $50,000 to $100,000 a year.

Rewards & Bonuses – Referral bonuses up to $2,000 and incentive programs.

Comprehensive Benefits – Health, dental, travel, life insurance, RRSP matching, and an Employment Assistance Program (EAP).

Training & Mentorship – Learn from experienced leaders who support your growth.

Exclusive Perks – Team member pricing on vehicles, service, parts, and accessories.

Great Team Culture – Social events, BBQs, and team outings.

Work-Life Balance – No Sundays or holidays, plus long summer weekends.

The Humberview Group is one of Ontario’s leading automotive dealer groups and a proud winner of Canada’s Best Managed Companies for 2024, 2025, and 2026.

With over60 years of success, our people and customer relationships continue to drive our growth.

Greet customers upon arrival and conduct detailed vehicle walk-arounds to assess service needs and document concerns.

Manage repair estimate timelines, shop loading, and service scheduling to maximize efficiency and customer satisfaction.

Schedule and coordinate service appointments while ensuring effective workflow within the Service Department.

Advise customers on the care of their cars and the value of maintaining their vehicles.

Address customer inquiries, concerns, and service-related questions with professionalism and care.

Monitor the progress of repair orders throughout the day and provide timely updates to customers.

Handle telephone inquiries regarding work in process and appointments and return phone messages promptly.

Customer service experience is required.

Previous Service Advisor experience is preferred.

Strong interpersonal skills and a focus on building and maintaining relationships.

Experience with CDK is an asset.

A desire to achieve the very best in customer service and teamwork.

We invest in enthusiastic, driven individuals by providing the training, mentorship, and support needed for long-term success.

Whether you’re starting your automotive career or looking for your next opportunity, we’d love to hear from you.

Accommodations are available upon request throughout the recruitment process. The Humberview Group does not provide sponsorship for work permits or immigration support.

We serve thousands ofhappy customers every year, thanks to our hugevehicle network, fantastic incentives, and award-winning customer service. We believe world classservice takes world class people, which is why welook to hire individuals who support our servephilosophy.

After so many years working in the automotive industry and with different groups, I must say TheHumberview Group is one the top groups to work for.

It'svery well-organized, or better yet, a well-oiled machine

I feel that I am able to come to work and perform at my best because mymanagers are very supportive and constructive with all feedback and help me to progress in myrole.

As an immigrant 4yrs ago, beyond just a workplace, The Humberview Group has become my home away from home.Their commitment to promoting work-life balance is not just lip service but is a part of their culture wherethey go above and beyond ensuring one’s growth personally and professionally.