Security and Alarm Systems Technician

Cyber Security Technician Location Remote : This job posting was written by a human because we're looking for great people to join our team and provide outstanding service to our clients…. We're guided by our mission to: Help build stronger businesses through thoughtful technology implementations . We believe in supporting the communities that have supported us and are therefore proud to sponsor the STARS Air Ambulance, Riseup Society of Alberta, Community Options, Horizons Centre, Leduc Regional Housing Foundation, and a myriad of other local community groups.
Many are just running from one fire to another trying not to get them or their client burned.
These teams are focused on improving the Stability, Security, Supportability, and Strategy of our clients' networks and businesses. Because of all this, our employees rate us highly in an annual culture and engagement survey that is benchmarked against hundreds of other IT Companies.
Our staff told us they wanted to work remotely, so we listened. Now, most of our staff work from home full time. We've helped them outfit their offices with appropriate equipment, we send them treats to celebrate their milestones, and we try really hard to get them connected to their coworkers, so they don't feel quite so isolated. This simple change helps the environment, saves everyone money on the costs of commuting, and lets you enjoy the company of your favourite pet throughout the day.
We're building on a solid foundation and are looking for people who are excited to jump in and give their best.

The Cyber Security Operations Technician is an instrumental component in our Proactive approach to technology management, and success for us and our clients. As part of our Automations team, the Cyber Security Operations Technician will design, deploy, monitor, assess, report, and support all aspects of our security stack . The ultimate goal of this position is to lower the risk of a cyber incident impacting our clients' businesses, while also improving the stability of their networks. In addition, the Cyber Security Operations Technician will design and deliver training content and sessions to internal and external parties to help raise awareness of the risks, and opportunities facing us and our clients. Developing and maintain robust Cyber Security practices across a diverse client base requires the coordination and support of multiple product vendors and the Cyber Security Operation Technician will continuously engage with these vendors to report problems, suggest enhancements, and improve overall security within these environments.
The essence of this role is to think and act proactively to increase protection and lower risk for us and our clients . However, the Cyber Security Operations Technician will also provide reactive support services to our team and our clients in the case of a security incident to investigate, remediate, and avoid future incidents. While a strong understanding of Cyber Security is valuable, this role also requires the ability to think creatively, to solve problems affecting multiple parties, and to communicate extremely well. Team collaboration and awareness of ongoing projects, changes, and solutions deployments are critically important to be successful in this role.
Primary functions of the Cyber Security Operations Technician:
Stay up-to-date with security trends, vulnerabilities, and best practices.
Assist in the continuous improvement of security operations processes and procedures for us and our clients.
Educate our teams and clients about imminent risks and threats.
Configure, monitor, analyze, and respond to security alerts generated by the security stack.
Triage security alerts and incidents.
Conduct investigations and initial analysis of potential security incidents.
Document and maintain accurate records of security incidents and their resolutions.
Strong foundation in computer, server, network, and cloud services configurations and operations(primarily Microsoft based platforms)
Security Solutions (Endpoint Protection, Phishing Simulators, SSO/SAML Solutions, etc.)
Network Technology (Firewalls, Switches, Access Points, etc.)
Cloud Solutions (365 Exchange, Azure, SharePoint, OneDrive, etc.)
CompTIA Security+
CompTIA Security Analytics Professional (CSAP)

• Certified Information Systems Security Professional (CISSP)
• Certified Information Security Manager (CISM)
• Offensive Security Certified Professional (OSCP)
• Certified Security Analyst (ECSA)
• Job Types: Full-time, Permanent

Pay: $27.00-$37.00 per hour
Overtime pay

Casual dress
Dental care
Disability insurance
Employee assistance program
Life insurance
Work from home
Flexible language requirement:
~ French not required

8 hour shift

• Day shift
• Monday to Friday

Work Location: Remote