Mortgage Credit Underwriter

Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #Top-ranked mobile apps and credit cards
• 1M+ customers
• We're looking for experienced Mortgage Underwriters who will be responsible for reviewing documentation and underwriting deals from across the country. You’ll work closely with our Mortgage Sales team and third party brokers to ensure we’re finding the most effective solutions for our customers, and through that, you’ll be an integral part of enabling Neo to deliver a full range of financing products and services partnered with an exceptional customer experience. Underwrite complex and high-value mortgage loan applications, including those with unique borrower profiles or property types.

You successfully deliver mortgages from the application stage through to funding with the support of your MFO

You execute skilled and clear communication with Sales team, mortgage brokers, and internal /external partners to ensure their understanding of the mortgage process, expectations and documentation required

You liaise with the Sales team, MFOs, Coordinators, and third party brokers on status updates for active mortgage files

You utilize a hands-on approach and problem-solving skills to make prudent decisions on complex mortgage files If needed, you may be required to review mortgage documentation

You develop subject matter expertise in the functionality and features of products, services, tools, technology, and Salesforce CRM capabilities

You have 2+ years of underwriting experience in the Canadian mortgage industry

You have a passion for growth and excellence, consistently striving to deliver the highest quality results in a startup environment

This role will be in-office where possible, but flexible to consider remote candidates who are not located near an office.

Working hours, at times, may be outside a traditional Monday to Friday, 9am-5pm MST schedule. As individuals and as a team, we constantly challenge ourselves and each other to raise the bar and deliver exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world-class products to providing exceptional support at every step of their journey. All team members have a stake in Neo’s success and earn meaningful equity through stock options. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

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