Service Technician - Full Time

Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric’s innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries. For more information about Lincoln Electric and its products and services, visit the Company’s website at .

Employment Status: Hourly Full-Time
Customer Experience
Bonus Plan: OIP
Target Bonus: 8%

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Lincoln Electric Company of Canada Limited continually seeks to be the undisputed world leader in the arc welding industry, as well as manufacturing and supplying the finest quality welding and cutting products. The Company takes pride in placing emphasis upon being the industry’s lowest cost producer and providing applications expertise and solutions to all customers. In addition, Lincoln Electric is committed to the development of new and innovative technologies with value-added products and services that respond to customer needs.
Business Unit
The Automation Division is responsible for providing engineered solutions, integrated systems, automation programming and technical support to Lincoln Electric’s ongoing sales efforts specifically focused upon fume extraction, flexible and hard automation products and services.
Automation is further responsible for the provision of technical support to direct end-user customers for service / maintenance contracts and warrantee related solutions, as well as, troubleshooting and problem solving with respect to customer issues.
The Automation Team is expected to deliver results while contributing to Lincoln Electric’s ongoing business activities and priorities, as well as, meeting internal and external customer requirements in a timely, discreet and ethical manner.
To report directly to the Automation Production and Service Manager and communicate all relevant matters pertaining to assembly and integration of Automation Systems.
Troubleshoot and repair of Hard Automation Systems, Cobots, fume systems and other Lincoln Electric Equipments on and off-site including Warranty work.
Travel domestically and internationally to commission, train, and service hard automation systems, cobots, and fume extraction systems across Canada, United States and Internationally.
Provide technical support to customers by telephone, email etc.
Assemble and integrate automation (welding) solutions which could include Robotic, Hard Automation and Environmental systems on and off site.
Ensure that all assemblies of systems meet customer requirements and system specifications.
Establish and maintain a good rapport (relationship) with customers and suppliers,
Maintain accurate and up-to-date monthly expense reports, call record (service), mileage reports.
Maintain a safe, clean, and organized work environment on job sites and in the shop
Fully abide and actively support Lincoln Electric’s Environmental Health & Safety policies, practices and procedures with respect to protecting the environment, the conservation of nature resources and the Health & Safety of all employees.
Participate cooperatively in the Global Performance Management Program.
Continually contribute to the profitability of the company and ongoing business operations by initiating, recommending and implanting continuous improvement strategies and initiatives.
To fully abide and actively support Lincoln Electric’s Environmental Health & Safety policies, practices and procedures with respect to protecting the environment, the conservation of nature resources and the Health & Safety of all employees.
Conduct any general duties, specific projects and responsibilities as assigned or required by the Production and Service Manager or senior management staff in a timely and professional manner.
Minimum Education, Experience & Training Requirement
College Diploma in Electro-Mechanical or Mechatronics
Minimum 5 years of experience in manufacturing facility with hands on background in Electro-Mechanical system assembly, testing and troubleshooting
Experience on repair of welding equipment is a key asset
Strong Electrical and Mechanical aptitude
Ability to troubleshoot various types of equipment and read electrical diagrams
Experience repairing robotic and/or welding equipment is a definite asset
Must have a valid driver’s license, passport and vehicle
Must have a high level of expertise in using power and hand tools coupled with excellent manual dexterity for wiring, soldering, and assembly
Must be proficient in reading, and following electrical drawings, engineering schematics, assembly manuals
Must have strong knowledge of the relevant Occupational Health & Safety Act & Regulations, including the safety risks associated with automated equipment
Previous robotic and automation experience and PLC programming are definite assets
Must be able to travel throughout Canada, the USA and internationally as required by the Company
Must be able to build strong rapport with customers
Must be accurate and detailed/deadline oriented and require minimum supervision
We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.