Account Services Representative - night shift
Building a distinguished, inclusive culture recognized as an outstanding workplace does not happen overnight. Learn more about what makes us different and how you can make your mark as an Account Representative at Vézina Assurances Inc., MMA Vézina is the regional office of Marsh ("MMA") in Canada and offers property and casualty insurance brokerage services as well as life insurance (group insurance and retirement). MMA is present across North America and combines personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan ("NYSE: MRSH"). Our regional office is located in Montreal on Pierre-De Coubertin Avenue, near the Olympic Stadium.
As an Account Representative within the Service Team, you will be responsible for ensuring quality customer service for the complete client portfolio cycle. To do this, you will participate notably in the negotiation and management of renewals as well as contract modifications. You will be responsible for going to market in collaboration with an Account Executive. You will prepare all updates to files, ensuring that each issued contract precisely corresponds to the negotiations made. We would like to meet you if your professional background includes these qualifications and you have these skills:
Have between five and ten years of experience in commercial-line damage insurance;
Hold a commercial-lines damage insurance license issued by the Autorité des marchés financiers (AMF);
Proficiency in English is required, as this position involves frequent contact with international clients and/or external partners, and being the primary contact for assigned clients and/or external partners, no other employee can communicate on their behalf;
Proficient in Excel, Word, and Outlook.
These additional qualifications and skills are a plus, but are not mandatory to apply:
Proficiency with the EPIC software;
Knowledge of other Microsoft Office 365 tools.
Access to sick leave and family obligation leave
Group insurance including an employee assistance program, telemedicine, and a health and wellness account
Reimbursement for professional training expenses
Simplified Pension Plan
To learn more about a career at MMA Vézina, visit our website and our LinkedIn page.
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